Benefit Fraud
Please Note
Canterbury City Council, Dover District Council and Thanet
District Council have entered into a new shared service to allow
joint working and make savings in the Benefits, Council Tax and
Business Rates sections.
Where "EK Services" and "EKS" is mentioned this refers to
the shared service between these three authorities.
Prosecution and Sanctions Policy
Introduction
This page sets out EK Services’ (hereafter referred to as
‘EKS’) policy on undertaking criminal proceedings or alternative
sanctions against persons who have committed criminal offences
against the Housing Benefit and Council Tax Benefit system.
EKS is committed, on behalf of its clients, to protecting public
funds and is aware of the risk of fraud and error within the
benefits system. It also recognises that where benefit fraud is
detected it needs to be dealt with in a firm but fair manner, both
to punish discovered fraudsters and to serve as a deterrent to
others.
General principles
EKS is committed to the prevention, detection, correction,
punishment and deterrence of fraudulent benefit claims. This policy
is aimed squarely at the ‘punishment’ and ‘deterrence’ strands. The
aim is to punish wrongdoing, to prevent further criminal offences
occurring by making it clear to our customers that they have a
responsibility to provide accurate and timely information about
their claims; and to deter offending.
This policy supports and complements the Department for Work and
Pensions (DWP) and Her Majesty’s Revenue and Customs (HMRC)
strategy document ‘Tackling fraud and error in the benefit systems’
(2010). It also demonstrates EKS’s determination to drive down
fraud in Housing Benefit and Council Tax Benefit, on behalf of its
clients.
Each case that is subject to criminal investigation is
considered on its own merits, having regard to all of the facts,
before an appropriate sanction is selected.
Organisation
Criminal investigations are undertaken by EKS’s Benefit
Investigation section, in accordance with the Police and Criminal
Evidence Act 1984 (PACE), its Codes of Practice, and all other
relevant legislation and common-law rules, and with advice from the
relevant council’s Legal section.
Staff undertaking such investigations have been trained to
Professionalism in Security (PINS) standards, a nationally
recognised standard within local authorities, DWP, the NHS, and
HMRC. Guidance is provided to staff and regularly updated in the
form of circulars from DWP. This ensures that staff:
- Carry out investigations lawfully
- Interpret policy and the law correctly
- Make best use of recognised best practice
EKS and its client councils also work closely with DWP and have
aligned this prosecution policy to that of the DWP. EKS supports
joint working activity such as joint interviews under caution and
investigations, to ensure the full extent of any benefit fraud is
dealt with appropriately. Client councils have signed the
‘Partnership Agreement for Benefits Administration, Security, and
Fraud’, which is the document which governs the mechanics of joint
working on benefit fraud between councils and DWP.
Investigating and prosecuting DWP paid benefits
Statutory Instrument (SI) 2008 No. 463 Social Security, The
Social Security (Local Authority Investigations and Prosecutions)
Regulations 2008, came into force from 7 April 2008. This
Regulation, introduced within the Welfare Reform Act 2007 (WRA),
gives local authorities (LAs) clear powers to investigate and
prosecute offences against certain national social security
benefits alongside local ones. The above Regulations define the
extent of these powers for LAs and the certain national benefits,
namely
- Income Support
- Jobseekers Allowance
- Incapacity Benefit
- State Pension Credit, and
- Employment and Support Allowance
LA authorised officers can exercise these new investigation
powers, into fraud against the national benefits, when also
investigating fraud against HB/CTB in the same case. They will also
be able to continue the investigation even if the HB/CTB element of
the investigation is not affected.
Similarly, when a LA in England and Wales has completed an
investigation it can continue with a prosecution of the national
benefit regardless of whether the LA bring proceedings against the
HB/CTB.
These new powers are entirely voluntary and it is up to the LA
to determine whether to bring proceedings when there is no HB/CTB
offence.
Options
When fraud is discovered there are 4 punitive options available.
These are: Prosecution, Administrative Penalty, Formal Caution,
recovery of overpayment only.
- Prosecution is a criminal prosecution through
the Magistrates or Crown courts undertaken by LA solicitors, the
DWP Prosecution Division, or by the Crown Prosecution Service (CPS)
through the police. This is the most serious form of sanction that
a local authority can take in cases of benefit fraud.
-
An Administrative Penalty can
be offered as an alternative to prosecution, in suitable cases. The
penalty is 30% of the amount of benefit fraudulently obtained and
is recouped in addition to the overpaid benefit. The penalty is
offered at a formal interview and if it is refused then the local
authority must consider prosecution action.
-
A Formal Caution can be offered as an
alternative to prosecution, in suitable cases. Formal Cautions are
usually aimed at the less serious benefit frauds, and those where
the overpayment is less than £2,000. A caution can only be offered
where the person has admitted the offence at an interview under
caution. Again it must be offered at a formal interview and if
refused the local authority must consider prosecution action.
The DWP have announced, in their strategy document ‘Tackling
fraud and error in the benefit and tax credit systems’ (2010),
their intention to no longer issue cautions in cases where criminal
intent is proved. Instead, they will introduce a tough minimum
penalty, in the region of £350, plus four weeks loss of benefit
payments. However, until legislation is passed that enables such
penalties, the option of issuing a Formal Caution will be
retained.
In the same document the DWP announce their intention to ensure
that administrative penalties more accurately reflect the severity
of benefit fraud by raising the penalty rate from 30% to 50%.
Additional measures to sanction and prevent benefit fraud (Loss
of Benefit Provisions, also referred to as ‘One Strike’ and ‘Two
Strikes’)
If a person is convicted in court, accepts a Administrative
Penalty or a Caution as an alternative to prosecution, any benefit
they receive now or in the future may be the subject of a reduction
or withdrawal in accordance with the Social Security (Loss of
Benefit) Regulations 2001 as amended by the Social Security (loss
of Benefits) Amendment Regulations 2010.
‘Two strikes’ legislation applies where a claimant, their
partner, or a family member is convicted of a second benefit
offence in two separate proceedings of offences relating to
disqualifying benefits and the second offence commences within 3/5
years of a previous conviction. For this to apply both the offences
and convictions must have occurred after 1 April 2002. If a ‘two
strikes’ sanction applies then a person’s qualifying benefit is
reduced for 13 weeks.
‘One strike’ legislation applies where a claimant, their
partner, or a member of their family is convicted of a benefit
offence (or accepts and Administrative Penalty or Formal Caution),
and the offence was wholly committed after 1 April 2010. If a ‘one
strike’ sanction applies then a person’s qualifying benefit is
reduced for 4 weeks.
Only FIS (acting as the Secretary of State) can ‘determine’
whether a loss of benefit sanction applies. Following a Conviction,
Caution or Administrative Penalty for a benefits offence, EKS will
provide FIS with relevant information to consider if the Loss of
Benefit Provisions (one or two strikes) applies.
Who Decides Whether to Prosecute?
The ultimate decision as to whether or not to instigate criminal
proceedings rests with the relevant council’s Head of Legal
Services.
The decision whether or not to refer a case for prosecution to
the Head of Legal Services is made by the relevant council’s
nominated officer.
Prior to this the Investigation Team Leader and the
Investigating Officer will have made a recommendation to the
relevant council’s nominated officer regarding the appropriate
disposal for the case, adhering to the Code for Crown Prosecutors,
and using the following basic criteria:
- Is there sufficient evidence for a realistic prospect of a
conviction? (The Evidential Test)
- Would a prosecution be in the public interest? (The Public
Interest Test)
- Would an administrative penalty or Formal Caution be a
sufficient disposal of the case? (Test of
reasonableness/proportionality)
What Should Be Considered?
In making a decision, the following factors should be taken into
account before recommending a case be considered for
prosecution:
- Has a sufficient level of dishonest intent has been
displayed. This is done by looking at the number of
misrepresentations made and the length of time that the individual
failed to report a change in their circumstances.
- Was the offence disclosed voluntarily. I.e. If
the individual informed us that they had committed an offence and
wished to repay any fraudulent overpayment.
- Has the individual committed fraud in the
past. This is done by checking with the DWP, who have
access to national records.
- Was the offence premeditated. I.e. was the
claim clearly fraudulent from the outset, was conspiracy involved,
were others involved in the deception and were forged documents
used.
- The balance between how much money has been obtained
and the cost of bringing a case to court. The cost of a
lengthy prosecution action could negate taking the case to
court.
- The duration of the offence. The longer period
the offence has occurred over the more likely it would be that
prosecution is appropriate.
- How clear cut the evidence is. We would look
to see if it is a case of failing to report a change in
circumstances or were false documents supplied in support of the
offence.
- The individuals well being at the time of the
offence. If the claimant had health issues that may have
caused or contributed to the offence.
- Whether there was any failure in the way the Housing
Benefit or Council Tax Benefit Schemes were administered.
This might not preclude us from prosecuting but we would try and
put right what we feel might be weaknesses in our administration of
the scheme.
- Have there been prejudicial delays that might have
occurred in bringing criminal proceedings that would prevent a fair
hearing. There are specific time limits to be adhered to
when considering prosecution and we must work within these.
- The likely sentence that might be
imposed.
- The likelihood of the individual re-offending.
At the conclusion of the Interview under Caution (IUC) it would be
clear to an experienced investigator if true remorse was felt by
the individual.
- The amount of benefit that has been
overpaid.
Our general policy is that each case is considered on its own
merits using the guidance detailed above. Even if there had been no
financial gain attached to the fraud (and therefore no loss to
public funds) we would still consider prosecution or sanction if
the circumstances of the case pointed to this being
appropriate.
Whenever possible we will try to align our decision making on
whether to prosecute or sanction with guidance and policy that the
Fraud Investigation Service (FIS) of the DWP use. This will ensure
consistency of treatment of benefit offenders.
The ‘financial bands’ that FIS work to are as follows:
|
Overpayment of
Benefit (£)
|
Appropriate
Sanction
|
|
£0 to £2,000
(with clear and reliable
admission of offence at IUC)
|
Formal Caution
|
|
£0 to £2,000
(without clear and
reliable admission of offence at IUC)
|
Administrative
Penalty
|
|
Over £2,000
|
Prosecution
|
The table above generally applies to ‘first-time‘ offenders.
Clearly if a person has previously been formally cautioned and it
is subsequently proved that they have defrauded the benefit system
again to the tune of £300, for example, then another Formal Caution
would not be appropriate as it has had no deterrent effect the
first time.
EKS therefore reserves the right to deviate from the
above ‘financial bands’ if the circumstances of the individual case
warrant it, bearing in mind all the decision making criteria as
above.
Once all evidence is gathered, the Investigating Officer holds a
case conference with the Fraud & Visiting Team Leader. Having
considered the facts and evidence of the case the Fraud &
Visiting Team Leader makes a ‘recommendation for case disposal’. If
the case is considered suitable for a Formal Caution or an
Administrative Penalty, the case is passed to the Support Manager
to authorise that sanction. If the case is considered suitable for
prosecution the case is passed to the relevant council’s nominated
officer. The council’s nominated officer, if in agreement with the
recommendation, then passes the case to the appropriate council’s
Head of Legal Services to authorise criminal proceedings.
If the case is one where a joint investigation has taken place,
each agency must satisfy itself that prosecution is the appropriate
course of action. Therefore, regardless of which agency will
ultimately be the prosecuting agents, the EKS case file must be
authorised for proceedings by the nominated officer and the Head of
Legal Services at the local authority.
There may be occasions where EKS wishes to apply sanctions
against persons who are not actually receiving Housing Benefit or
Council Tax Benefit. For example, landlords may commit fraud
individually or in conspiracy with claimants. This policy applies
equally to recipients and non-recipients of Housing Benefit and/or
Council Tax Benefit to cater for such situations.
Alternatives
As described above Administrative Penalties, Formal Cautions or
Recovery of Overpayment only are alternative courses of action
available to the authority.
The offering of an Administrative Penalty will
be considered if:
- The case is not so serious that prosecution is the only
option
- The claimant has been notified of the Decision Maker’s
decision, overpayment and appeal rights
- The overpayment is not so small as to make the penalty
negligible nor so large that prosecution should be the first option
(as above)
- There are no factors that would mean the authority would not
want to prosecute the case should the offer of the penalty be
declined
- The person has no unspent previous convictions, cautions or
administrative penalties
The issuing of a Formal Caution will be
considered if:
- The offence is relatively minor and any court sentence is
likely to be small
- The case is not one where an Administrative Penalty should be
considered.
- The loss to public funds is small
- There are no factors that would mean the authority would not
want to prosecute the case should the caution be declined
- The person has admitted the offence during an interview under
caution
- The person has no unspent previous convictions, cautions or
administrative penalties
Overpayment recovery only (i.e no prosecution
or sanction) will be considered if:
- The case would involve the authority in adverse publicity
- An examination of the papers reveals errors in procedures, such
as unnecessary delay
- Sanction/prosecution action would place a vulnerable person at
risk, such as an informant
Who Takes the Prosecution?
The Social Security Administration (Fraud) Act 1997, gives local
authorities the necessary powers to undertake criminal proceedings
in respect of Housing Benefit (HB) and Council Tax Benefit (CTB)
offences. The Social Security (Local Authority Investigations and
Prosecutions) Regulations 2008, effective from 7 April 2008, gave
local authorities the legal powers to investigate and prosecute
certain ‘national’ benefits, as listed above, alongside HB and
CTB.
If it is recommended that the council should prosecute, the
Director of Shared Services will sign a ‘Certificate of Authorised
Sanction / Prosecution’ giving their authority for the case to be
passed to the appropriate council’s nominated officer. They will
then discuss the case with the Head of Legal Services and consider
instigating proceedings. Once the certificate has been signed the
Investigation Team Leader will pass the case to the Head of Legal
Services.
If during the investigation it becomes clear that there is a
serious doubt as to the identity of the suspect(s), or as to their
place of permanent residence, the Police may be called to conduct
an arrest of the suspect(s). All of EKS’s client councils have
signed up to an arrest protocol with Kent Police that outlines the
circumstances and procedures to follow when an arrest will be
considered.
Should the suspect(s) subsequently be interviewed at a local
Police Station the case will normally be taken forward by the Crown
Prosecution Service or passed back to the appropriate council’s own
Legal Section, if appropriate.
Where the suspect is to be prosecuted by the DWP, the council
may ask the DWP to prosecute on its behalf, via the DWP’s
Prosecution Division. In such cases the council’s case file will
already have been scrutinised and authorised for prosecution by the
Director of Shared Services.
Publicity
In order to act as a deterrent against benefit fraud EKS will,
with agreement from the client council, publicise cases where
offenders have been prosecuted for fraudulently obtaining benefit.
This will be done via the client council’s Press Office to ensure
press releases adhere to required standards and approval process.
Consideration will also be given to issuing more general press
releases during the course of the financial year to further
highlight the activities of EKS’s investigation team, and to ensure
that local people are kept informed as to how they can contact EKS
with their suspicions.
In cases jointly investigated with DWP, EKS will advise the
client Council’s press office, so that they can liaise with the DWP
Press Office to ensure a consistent approach to publicity. The
client Council’s press office will be responsible for issuing out
all information to the media and placing them on the client
Council’s website. They will also be the first point of contact for
press enquiries, speaking to EKS to obtain information and agree a
response.
Recovery of debt
Where an overpayment arising from fraud is identified, in all
cases EKS will take all appropriate steps to recover the resultant
debt, including taking action in the civil courts if necessary.
This is in addition to any sanction the client council may impose
in respect of that fraud. This is to reinforce the message that
‘crime doesn’t pay’. Methods of recovery used by EKS are:
- Recovery from ongoing benefit
- Recovery from ongoing DWP benefit
- Invoicing
- Attachment of earnings order
- Recovery through civil court process
Relevant legislation
Relevant legislation used when considering cases for
prosecutions and other sanctions can be found within the following
Acts:
- The Theft Act 1968
- The Theft Act 1978
- Criminal Justice Act 1991
- The Social Security Administration Act 1992
- Criminal Procedures and Investigations Act 1996
- The Social Security Administration (Fraud) Act 1997
- Human Rights Act 1998
- Regulation of Investigatory Powers Act 2000
- The Social Security Fraud Act 2001
- The Fraud Act 2006
- The Welfare Reform Act 2007
- The Welfare Reform Act 2009
Download
this policy as an adobe pdf
Contact
Tel: 01304 872185
Email: Fraudbusters@thanet.gov.uk