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Home Page > Benefits > Housing & Council Tax

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Housing & Council Tax Benefit

  • Local Housing Allowance
    Local Housing Allowance (LHA) is a new way of working out and paying Housing Benefit for people who rent from a private landlord which is based on the number of bedrooms you need and not how much the rent is.
  • Getting Help
    Help with Claiming Housing & Council Tax Benefit.
    Quick Benefits Calculator
  • Overpayments
    An overpayment is an amount of Benefit which has been paid but to which there is no entitlement under the rules. Overpayments of Benefit can occur both in Housing & Council Tax Benefit.
  • Claiming & Evidence
    The procedure for claiming Housing & Council Tax Benefit
  • Appeals
    Information about appealing against decisions relating to your Housing & Council Tax Benefit
  • Private Tenants
    A private tenant is anyone who has to pay rent to a private landlord (not the Local Council).
  • Landlords
    We believe that landlords are an important stakeholder in the service that we provide. We aim to work with landlords to ensure that they receive payment promptly and to ensure that overpayments are minimised.
  • Home Visit Service
    In the Dover District Authority area, The Pension Service and Dover District Council are working together to make sure our customers have easy access to all the benefits and services to which they are entitled.
  • Listening to our customers
    Customer satisfaction surveys to give you the chance to voice your opinion and help us by recommending ways we could improve.
  • Moving Home
    When you are in receipt of Housing and/or Council Tax Benefit and you move house, you have certain responsibilities in respect of that benefit.
  • Temporary Absence
    This page explains the circumstances in which people can continue to claim whilst being away from the property.
  • Discretionary Payments
    Discretionary housing payments are not awards of Housing Benefit or Council Tax Benefit but they can only be awarded if the claimant receives either or both of these benefits.
  • Fraud
    We are committed to promoting an anti fraud culture and have a confidential Fraud reporting service
  • Self Employed
    Self-employed people are those workers who are not employed under a contract.
  • Application Forms
    Downloadable Benefit Forms
  • Benefit Leaflets
    Downloadable Benefit Information Leaflets 

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Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk.

 

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