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Local Housing Allowance

How will (LHA) Benefit be paid?

With LHA, benefit will normally be paid direct to you and it will be your responsibility to pay your rent to your landlord. You cannot simply choose to have your benefit paid direct to your landlord.

LHA will be paid direct into a bank account. This means that you will need to open a bank account if you do not have one already. You can then arrange for your bank or building society to pay your rent to your landlord automatically by Direct Debit or standing order. If you need to find out more information about opening a bank account, please:

• visit Money made clear on the FSA website
• read our leaflet Opening a basic bank account
• visit or talk to your local Citizens Advice Bureau:

Deal: The Cedars, 26 Victoria Road, Deal CT14 7BJ

Dover: Maison Dieu Gardens, Maison Dieu Road, Dover CT16 1RW

Telephone: 0844 848 7978 (for both offices)

Website: www.citizensadvice.org.uk

Email: bureau@dovercab.cabnet.org.uk

When are payments Made?

Payments are made every 2 weeks and will be paid into claimants’ accounts on the dates shown below. 

Please note, if a first payment is due for example because a tenant has moved into a new address, this first payment may be paid on a day between the dates shown.  The ‘catch up’ payments are generally paid every 3-4 days between the regular payments. 

Contact

Tel: 01304 872199

Email: revenues@dover.gov.uk