Local Housing Allowance

Safeguard Policy

Introduction

Local Housing Allowance (LHA) is away of working out and paying Housing Benefit for people who rent from certain private landlords when they claim for the first time, move to another address within the area or have a break in their claim.  Under the LHA scheme, Housing Benefit is usually paid direct to the tenant and the tenant is then responsible for paying  rent to their landlord.  Tenants cannot simply choose to have their benefit paid to their landlord.  These rules are enforced to encourage financial inclusion,  reduce the barriers to work and help tenants to take responsibility in managing their own affairs

 

There is a mandatory provision that already exists for all privately rented tenancies where Housing Benefit is payable and also applies to benefit calculated under the LHA rules.  This provision is that benefit will be paid to the landlord if proof is provided that a tenant is 8 weeks or more in arrears with the amount he/she is liable to pay his landlord as rent (except where it is in the overriding interests of the tenant not to make payment to the landlord).  For the purposes of Housing Benefit administration,  rent is in arrears once it is actually due to be paid regardless of whether payments are due in arrears or in advance.

 

However, it is not in anyone’s best interests to have to wait until arrears have accrued and the Government has recognised that some tenants may struggle with the responsibility of paying their rent.  Therefore, the Department for Work and Pensions (DWP) has provided guidance on when direct payments to the landlord may be appropriate for benefit calculated under LHA rules to ensure arrears don’t accrue.  This means we can pay benefit direct to the landlord if:

 

  • we consider the tenant is likely to have difficulty managing their affairs or
  • it is improbable the tenant will pay his/her rent.

 

Broad discretion applies to making payments direct to the landlord for a maximum of eight weeks until a decision has been reached regarding whom Housing Benefit should be paid to. This discretionary power prevents arrears accruing from the outset and helps safeguards the claimants tenancy.

 

Payments are made direct to the landlord if the tenant is having deductions from Income Support/Jobseeker’s Allowance to pay off rent arrears.

 

 

Dover District Council has chosen to adopt the following policy relating to these issues in support of our Corporate objectives, residents and landlords.

 

Where Housing Benefit is calculated under Local Housing Allowance rules, Dover District Council will follow their ‘Safeguards and Direct Payments Guidance’ to:

 

  • help prevent rent arrears and tenants being put at risk of eviction
  • help sustain tenancies for vulnerable tenants
  • help landlords be confident that benefit will be paid direct to them if they have vulnerable tenants, prospective vulnerable tenants or it is improbable that the tenant will pay their rent
  • put landlords at ease that arrears will not accure whilst information is being gathered from their tenant
  • help put tenants in touch with other agencies where necessary so that they can be supported and given the opportunity to manage their own financial affairs
  • provide practical help and support to tenants by referring them to the relevant financial advice agencies if a need exists
  • ensure Council officers make reasonable, fair and consistent decisions
  • promote a transparent and simple process that is widely understood
  • treat each case on its own merits.

 

 

 

Contact

Tel: 01304 872199

Email: revenues@dover.gov.uk


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Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

 

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk

 

 

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