All English local authorities are statutorily required to undertake surveys on a three-yearly basis to collect data for Best Value Performance satisfaction indicators. The first round of these surveys ran in 2000-01, the second in 2003-04 and this report is the results of the third round in 2006-07.
These survey-based measures form part of the wider suite of BVPIs which councils are statutorily required to report. The survey data is collected following a methodology and timetable prescribed by Communities and Local Government and the Audit Commission. Following data collection, the data is submitted to the Audit Commission for collation and further analysis at national and regional aggregate levels.
Fieldwork for the General Survey took place in authorities across England between September and November 2006. This survey focuses on four key areas: Corporate Health, Environment & Waste, Transport and Cultural & Recreational Services. In addition to questions used to collect data for BVPI's there are several non-statutory indicators and questions. These include question modules on quality of life in the local area, anti-social behaviour and respect, and participation and local decision making.
Best Value Survey Results 2007, pdf 351k
Contact:
Performance and Risk
Tel: 01304 872318
E-mail: policy@dover.gov.uk
