On 7th April 2008 Dover District Council cabinet considered a report that recommended closure of White Cliffs CareLine. It was agreed to consult the raised proposal for a period of 20 days. As part of the consultation exercise, customers and staff were spoken to.
At a full council meeting on Wednesday 9th July Dover District Council decided to close the White Cliffs CareLine. The closure will happen no later than March 31st 2009; Dover District Council has approached other providers with a view to take over customer’s calls.
Until this time our CareLine service will continue as normal. Any existing customers that wish to transfer to a different provider before this date can ring the main CareLine number, and we will arrange to collect our equipment. However we are not able to offer our service to any new customers. We are not able to recommend any particular supplier but below are the list of lifeline suppliers used by Kent County Council supporting people team.
We hope to write to all customers again in November, but in the mean time if you have any concerns about how the change in provider will effect you please call and speak with Sarah Wright (Housing Services Manager) on 01304 872232 or Carla Smith (Supported Housing Manager) on 01304 872093.
Age Concern |
0800 772 266 |
Ashford Lifeline |
01233 642095 |
Canterbury Lifeline |
01227 781879 |
Invicta Telecare |
0845 601 8523 |
Maidstone Lifeline |
01622 12742 |
Medway Lifeline |
01634 332 091 |
Shepway Lifeline |
01303 242615 |
Swale Lifeline |
0800 7835331 |
Tunstall Group |
01302 333000 |
Contact the Careline
Telephone: 01304 872070/872071
Fax: 01304 826631
Email: careline@dover.gov.uk
