A concessionary bus pass is available, free of charge, which provides free travel throughout England at or after 9.30am Monday to Friday and at any time weekends and public holidays on local bus services.
For more details and a journey planner, please click on the link below:
www.direct.gov.uk/en/TravelandTransport
A bus pass to include a companion is available for purchase by residents who are claiming because of a disability and are unable to travel alone because of their disability. This type of pass is £70 per year.
Please note that the companion will only be able to travel free of charge on journeys that start in Dover District.
An application form is available in two formats, both can be completed on your pc but must be printed and signed before returning to DDC.
Bus pass application form in MS Word
Format
Bus pass application form in PDF
Format
Click here to view the Terms and Conditions of the Scheme
Either take your completed and signed application form to any of the Council Offices listed with proof of your age or disability or send it to the address on page 1 of the form with a photocopy of your age or disability. If you need guidance on proof required, please phone or email for details.
You may also be contacted for proof of your address.
Please also provide 1 recent passport size and style photo with your application. Please write your name and date of birth on the back of the photo and enclose it in an envelope attached to the form.
YOUR BUS PASS WILL BE POSTED TO YOU
Below you’ll find more information about the changes to the National Bus Concession. If there’s anything else you need to know, don’t hesitate to contact Dover District Council by calling 01304 872122 or visiting any @ your service office.
Q. What is the new National Bus Concession?
A. Since 1st April 2006, eligible bus users have been guaranteed a minimum of free off-peak local bus travel within the local authority area in which they live. But from 1st April 2008, the new National Bus Concession will enable eligible users to get free off-peak travel on local buses anywhere in England.
Q. Who’s eligible for the new concession?
A. People aged 60 or over or eligible disabled people are entitled to concessionary bus travel. For more information about eligibility, visit www.direct.gov.uk/buspass
Q. When exactly is off-peak travel?
A. Off peak hours are 9.30am until 11pm Monday - Friday, and all day weekends and bank holidays.
Q. What is the definition of a ‘local’ bus?
A. The definition of a ‘local’ bus will be self-evident in most cases, but in a few instances could include some longer distance buses and coach services where part of their route is registered as a local bus service. If in doubt, pass holders can check with the service operator or local authority that issued the pass.
Q. Will I be able to enjoy free travel everywhere within the UK?
A. No, the concession will only apply within England.
Q. Is it only applicable to buses?
A. The new concession applies just to bus travel.
Q. If I visit an area that offers additional services, will I be entitled to them?
A. Probably not. As a general rule, local authorities will only provide additional services for their own residents. Some authorities, however, may provide them – check with the relevant authority in the area to which you intend to travel.
Q. I don’t live in London, but I visit relatives there occasionally. Will I be able to enjoy the same benefits as a Freedom Pass holder if I travel there?
A. No. Because those benefits are paid for by the London authorities, only London Freedom Pass holders will be able to enjoy additional local travel on the tube, trains and trams. You will, however, be able to enjoy the statutory national concession of free off-peak bus travel when visiting the capital.
Q. How do I get a concessionary travel pass?
A. Contact concessionary fares on 01304 872122 or print the application form available from this website.
Q. Do I need to get a new pass if I’m not planning to travel outside my local area?
A. You must get a new pass to ensure that you’re able to access free services across England from 1st April. Without a new style pass, you won’t be entitled to any free travel outside your local area.
Q. What will my pass look like?
A. You can see the two new types of passes below. The pass on the left, with the blue strip down the right hand side, is for those aged 60 and over. The pass on the right, with the orange strip, is for eligible disabled people.
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Q. When will people receive their new passes?
A. We’ll be issuing passes on 17th March.
Q. I’m finding all the differences in the different schemes confusing, what do I really need to know?
A. The new national pass entitles you to free off-peak local bus travel anywhere in England. This is the only service that is guaranteed. There may be additional services but you should check with the local travel authority that issued your pass for more details.
Concessionary Fares helpline: 01304 872122
E-mail: confares@dover.gov.uk
