Customer Information
Visiting Dover District
The Visitor Information Centres have information on
buildings and facilities that are accessible within Dover
District. The White
Cliffs Country Website has search facilities for
accessible facilities and buildings within the district.
They can also be contacted on:
Dover Visitor Information Centre 
The Old Town Gaol, Biggin Street, Dover CT16 1DL
Tel: 01304 240477
Email: tic@doveruk.com
Deal Visitor Information Centre
Landmark Centre, High Street, Deal CT14 6BB
Tel: 01304 369576
Email: info@deal.gov.uk
Sandwich Visitor Information Centre
(Seasonal)
Guildhall, Sandwich CT13 9AH
Tel: 01304 613565
Email: tourism@sandwichtowncouncil.gov.uk
Historic Buildings
Restrictions apply to how listed and historic
buildings can be changed. This can be difficult when the change is
to do with disability access.
Dover District Council understands these
issues and has guidance to help you through the process. however,
the best option is for anyone considering access changes contacts
the Council's Conservation Officer on: 01304 872480 email Clivealexander@dover.gov.uk.
Guidance can be found at:
Translation
Dover District Council is a partner in the National Leaflet
Project. This contains leaflets offering general guidance and
advice, in various languages, so that local authorities and
customers can use them around the country. Braille copies are
available on request and an audio version of the leaflets is
available on the National Leaflets
website.
Please contact our Customer Services Team who will be
pleased to help you with any translation, interpretation,
Braille or sign requirements. They can be reached on the main
switchboard number 01304 821199.
We can guide you to translation services for most other
public documents on request. We will also provide large print or
audio tape versions for residents with visual impairments and our
website has read-speaker on most pages.
Translation on this website
Help text and contact details have been translated
on this website.
Our work with the community
We work with, consult with and support a wide variety of
community and voluntary groups throughout the district. Our
Community Development
pages provide information the variety of activities and
support that is available.
Customer Services
Our customer services staff are all able to help people with
specific accessibility requirements. The team can also help with
translation, interpretation, Braille and Sign requirements.
East Kent Customer Services:
Tel: 01304 872428
E-mail: customerservices@dover.gov.uk
RADAR Keys
Information on the national RADAR
scheme for disabled toilet keys together with a map of the
toilets in the district.
Contact
E-mail: equalities@dover.gov.uk
Telephone: 01304 872317
