Customer Services
Comments, Compliments and Complaints
At Dover District Council we are very conscious of our
responsibility to provide the highest possible standard of service
to our Council Tax payers. We are proud of the standards that we
achieve but realise that, even in the best-run organisations,
things do occasionally go wrong.
In order to sort out the mistakes that do happen, and to make
sure that they are not repeated, we have put in place a simple but
wide-ranging complaints procedure.
Online Form
Useful Links
Contact Customer Services
Telephone: 01304 821199
Email: commentsandcomplaints@dover.gov.uk
