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Gateway Service

Kent County Council and Dover District Council have joined up to open a Gateway Office which provides increased services for residents including a whole range of voluntary and community support services.

More services and groups are joining together to match the needs of our community and the partners list is likely to expand on an ongoing basis. More about the Gateway Service.

• Gateway leaflet (pdf)

Contact

Address: 71 Castle Street, Dover CT16 1PD

Tel: 01304 821199

Gateway Map

Opening hours

Within the gateway we provide not only Local Council Services, but we work with other partner agencies to provide a full programme of Gateway Services.

Dover District Council Services include:

• Area Housing Officer Surgeries
• Benefit Claim Assessment
• Council Tax Recovery Surgeries
• Fraud Surgeries

• Housing Options and Housing Needs Surgeries

• Rent Surgeries

• Young Person's Housing Surgeries

Kent County Council Services Include:

• Children and Families Information Service
• Community Warden
• Kent Contact and Assessment Service (KCAS)
• Kent Supported Employment
• Occupational Therapy (Enablement Room)
• Parents with Partnerships
• Registrar

Partner Services include:

• Citizen's Advice Bureau
• Dover District Learning Disability Partnership Group
• Employment Health & Wellbeing
• Health Trainer Service
• HiKent
• Kent Benefits Partnership
• Kent Link
• Migrant Helpline
• PCT - surgeries throughout the week
• Porchlight
• NHS - Mental Health Trust
• RBLI Employment Solutions
• Shelter
• Shepway and Dover Mediation Services
• Social Care Brokerage
• Southern Housing
• Stonham Housing
• Volunteer Centre – Dover

Contact Customer Services

Tel: 01304 821199
Email: customerservices@dover.gov.uk