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Comments, Compliments and Complaints

Complaints bookletAt Dover District Council we are very conscious of our responsibility to provide the highest possible standard of service to our Council Tax payers. We are proud of the standards that we achieve but realise that, even in the best-run organisations, things do occasionally go wrong.

In order to sort out the mistakes that do happen, and to make sure that they are not repeated, we have put in place a simple but wide-ranging complaints procedure.


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E-mail: commentsandcomplaints@dover.gov.uk