Customer Services

Online Comments, Compliments and Complaints

Your name (required):
Address (required):
Post code:
E-mail:
Telephone number:

What do you think we did well, wrong or did not do? (required)

How have you been affected by this?

What should we do to put things right or improve the service? (required)

If you are making a complaint please complete the section below

On what date were you first aware of this matter?

Have you complained to the relevant Department?

If yes

(a) to which person did you complain?

(b) on what date did you complain?

(c) was your complaint in writing?

(d) have you received a written reply?

Have you complained in writing to a councillor?

If yes:
a) to which person did you complain?

(b) on what date did you complain?

Monitoring our equal opportunities policy

In order to ensure we target our services in the most effective way for our community, we would appreciate it if you would give answers to the following questions:

Ethnic Group:

Sex:

Age Group:

Do you have a disability:

What is the nature of your disability?:

Enter the characters from the image above (case sensitive)

E-mail: commentsandcomplaints@dover.gov.uk