An exciting new-look Reception will be open for business at the Council offices in Whitfield this summer following a complete refurbishment and a contemporary redesign of the space and the way it is used.
This follows the success of the new Dover District Council @Your Service office in Castle Street and the corporate contact centre.
The new facility will allow most queries to be handled at the first point of contact and will provide a modern environment for:
• Improved help and guidance on a full range of Council and community services
• Appointments for professional services such as planning, benefits and housing
• Improved accessibility for customers with disabilities
• Assisting those customers in need of support.
We have recognised that payments by Direct Debit, credit cards and debit cards are constantly increasing, so the new building will not include provision for cash payments. Customers will be given support and help to find the best way they can pay for our services.
Email: pr@dover.gov.uk
