White Cliffs Careline presents the 12 days of Christmas
12 steps to peace of mind and reassurance
- Buy your loved one the gift of peace and reassurance this Christmas and they will receive a £5 gift voucher (quote ref: XM25).
- Telephone White Cliffs Care line and speak with a dedicated care line operator, they will arrange a free demonstration or installation.
- The installation officer will visit you in the comfort of your own home. You will be supplied with a simple unit and pendant. There is a choice of neck cord pendant, wrist pendant or fall detector.
- There is also the option of having a White Cliffs Key Safe installed. This is a small secure box that we install on the outside of your property for you to store a door key for emergency services to use.
- Once installed, we will need some personal details. This will include your doctor and any relevant medical history. We will also require your family’s contact details; these will be your two chosen key holders.
- If you feel poorly, have an accident or just need help, at any time of the day or night, do not hesitate to press your pendant. We have an operator on duty 24 hours a day, 365 days a year.
- We can contact a doctor or ambulance for you, we aim to answer every call within 60 seconds and help will be on its way immediately. We will inform your family, if you wish us to.
- Do not worry if you press your pendant by mistake; just let us know that you are OK. We are more than happy to take your call.
- We need you to test your pendant fortnightly, to ensure that you stay confident and familiar with our equipment.
- If we don’t hear from you for 30 days, your unit will automatically alert us and we will then make a reassurance call to you.
- Our installation officer will telephone you once a year to arrange a convenient time to visit. This will be to test your equipment and update your personal information.
- And finally we wish you and
your family a Merry Christmas
and a Happy New.
Telephone: 01304 872070 / 872071
www.dover.gov.uk/careline
Articles in the Winter 2007 edition
Email: pr@dover.gov.uk
