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Noise from Alarms

Car and house alarms can cause problems, often when the householder is on holiday.

Alarms are specifically designed to cause noise when activated and if they are not quickly silenced can affect residents living close by.

If there is a contactable keyholder, known to the Environmental Protection Team then the alarm can be dealt with satisfactorily. However, if there is no known keyholder then enforcement action may be required if a statutory nuisance exists. The Environmental Protection Team can have a car or house alarm silenced by employing the services of vehicle alarm experts or an electrician. A magistrate’s warrant would be necessary to silence a house alarm when entry to the property is required. This would also require the services of a locksmith and it has to be remembered that all reasonable expenses would be passed to the householder.

Kent Police have traditionally offered a free service, in keeping a list of keyholders, but this service has been withdrawn.

Kent Keylink are providing an alternative service for which there is an annual subscription of £20 for residential and £325 for commercial properties. More information is available at www.kentkeylink.co.uk/ or on 01622 636326.

Contact the Customer Services

Team Telephone: 01304 872428
E-mail: customerservices@dover.gov.uk