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Noise

Noise is unwanted sound and may affect us at home, causing problems for us and our families. However, we are not entitled to silence and a certain amount of noise has to be tolerated. There are many sources of noise that can cause problems, the most common being neighbours noise and dog barking. Other noise sources that are controllable include pubs and clubs, DIY, construction sites and alarms. Some noise is not controllable, such as from road, rail or air traffic and some noise is unavoidable on construction sites.

Our Environmental Protection Team can assist with many noise issues, often just giving advice or providing details of local mediation services. However, there are times when enforcement action becomes necessary and this is also possible by the Environmental Protection Team. Noise can be most disturbing at night, so the Environmental Protection Team provides a limited out of hours service during times when people can be reasonably expected to be asleep.  In the majority of cases you will need a reference number before a visit can be made.  For further details please fill out the form below or contact the Environmental Protection Team during office hours.

• Neighbour Noise
• Dog Barking
• DIY Noise
• Noise from Licensed Premises
• Construction Site Noise
• Noise from Alarms
• Some Useful Websites

Please report the problem using the form below:

Alternatively, please report the problem to our Customer Services Team:

• 01304 872428 (during office hours)
• 01304 821199 (outside office hours)
• E-mail: customerservices@dover.gov.uk

Contact the Customer Services

Team Telephone: 01304 872428
E-mail: customerservices@dover.gov.uk

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