Highways

The Highways Agency are responsible for the trunk roads and motorways in England. In Dover District, this just covers the A2 and the A20, both which terminate at the entrance to the Eastern Docks.

All other adopted roads in the District (those maintained by the public purse) come under the responsibility of the Kent Highway Services (KHS).

There are, however, some items on KHS's roads which DDC is responsible for:

• Street naming and numbering (including maintenance of street nameplates)
• Licences for tables and chairs on footways
• On street Parking restrictions (including enforcement and maintenance of associated signing and ticket machines)
• Bus shelters (DDC owns the bulk of roadside shelters though some belong to Parish/Town Councils)
• Street cleansing (including maintenance of public litter bins, dog bins and associated dog fouling signs)
• Town Centre CCTV cameras (including associated signing)
• Some town centre street furniture e.g.;
  • planter beds
  • pedestrian finger posts
  • J. C. Decaux advert panels (Dover Precinct)
  • benches
    

Kent Highways

08458 247 800
www.kent.gov.uk/highways

No matter where you are based in Kent, you only need to call one number to find out more information about the service or to report a fault.

Calls to Kent Highway Services on 08458 247 800 will be answered by staff who have been briefed to handle a wide range of basic highway questions, 24 hours a day, seven days a week. Any enquiry that needs specialist attention will be passed on to the appropriate team. Alternatively
you can visit our website www.kent.gov.uk/highways

Kent Highway Services deals with most of the roads in Kent. However, the motorways and trunk roads, such as the A2 and A20, are managed by the Highways Agency who can be contacted on 08457 50 40 30.

Kent Highway Services

• Bridges and tunnels
• Ditches and road drainage
• Responding to highway emergencies (24 hours a day)
• Regularly inspecting roads and pavements
• Salting and snow clearance
• New housing and business developments impact
• Road markings and cats eyes
• Improving roads and pavements
• Co-ordinating road works by gas, electricity, water and cable companies etc
• Safety repairs to roads, pavements and cycleways
• Signs and bollards
• Street lighting
• Traffic calming
• Traffic signals and pelican crossings
• Tree and hedge cutting
• Road safety
• Speed management
• Cycle routes
• Resurfacing roads
• Providing information about roadworks in Kent
• Subsidised bus services
• Travel planning
• Safer routes to schools
• Sustainable transport

Kent Highway Services is the part of Kent County Council responsible for looking after everything from roads and pavements to cycleways and streetlights. As you can see from the map, the county has been divided into three sections, Mid Kent, East Kent and West Kent and the service is delivered through a divisional office in each of these areas, together with headquarters in Maidstone.