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Homelessness

Your right to a review

If you disagree with a decision which has been made about your homeless application then you have the right to ask for a review.

You must do this within 21 days of receiving the decision and it should be in writing. The purpose of the review is to enable you to state your grounds for requesting a review and to enable the Council to obtain any new information you may have in relation to the review.

The review will be dealt with by a senior officer at the Council, who was not involved in the original decision, and you will be told the result of the review within a maximum of 56 days from the date you requested the review.

If you disagree with the review decision, or are not notified of the decision within the time limits above, then you can go to the County Court to appeal.

You must do this within 21 days of the date of the review decision (or the date when you should have been notified).

You can also go to the Local Government Ombudsman if you think you have been treated unfairly.

Contact Housing

Tel: 01304 821199 

email housing.options@dover.gov.uk