House-to-house collections licence

To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from us.

Applications must be in the form prescribed by the local authority.

You must be a fit and proper person.

A summary of the eligibility criteria for this licence

No provision in the legislation

Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period

OR

No. It is in the public interest that we must process your application before it can be granted. If you have not heard from us within a reasonable period, please contact us.

We are currently working on a new online system which should be available in February 2010.

• House to House Collection application form - pdf
• Return form - to be completed after collection - pdf

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

E.g. about noise, pollution, etc. Also should one licence holder complain about another.