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Making payments to the Council

You can make payments in the following ways:

• Online
• Direct Debit
• Internet Banking
• Post Office and PayZone
• Post
• Telephone - 01304 872345

Please note:

There is a 1.45% surcharge for using a credit card to cover our transaction costs but no charge for debit cards

Online Payments

• Payments and appeals for Parking Penalty Charge notices
• Online payments for all other services

Direct Debit

The Councils preferred method for routine payments such as Council Tax and Housing rent and the most popular payment method of our customers.

Download Direct Debit Application forms for:

• Council Tax, Business Rates and Housing Benefit overpayments 
• Housing Rents 

Alternatively please telephone 01304 872199

Internet Banking

Using your Internet Banking you can pay for:

• Council Tax
• Business Rates
• Rent
• Sundry Invoices
• Penalty Charge Notices (Parking tickets)
  

To make payment simply use your Internet account and enter the following information as required:

• The Council’s Bank: National Westminster Bank plc
• Address: Market Square, Dover
• Account number: 59272864
• Sort code: 60-07-04
• Reference: Council Tax account, Business Rate account, Rent reference, Invoice number or parking unique reference number (this begins with the letters DD or KV and can be found at the top of the Penalty Charge Notice)

If you have any payment problems please email: revenues@dover.gov.uk or telephone: (01304) 872199

Post Office & Payzone

Make payments to Dover District Council in person

• Post Office locations and opening times
• PayZone locations and opening times
  

Pay by Post

Please post cheque payments to:

Dover District Council,

White Cliffs Business Park,

Dover CT16 3PJ

Please ensure that you include your payment reference number.

Telephone

To make credit or debit card payments please telephone 01304 872345

Contact Customer Services

Telephone: 01304 872428

Email: customerservices@dover.gov.uk

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