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Nearly 10,000 tenants and leaseholders across East Kent have taken part in the consultation on plans to improve their council housing services, which will now go to council meetings in September and October.

 

Canterbury, Dover District, Shepway and Thanet councils put forward proposals to set up an “arms length management organisation” (ALMO) to manage their council housing services. These went out to consultation with over 18,000 tenants and leaseholders, with the consultation closing on Monday 16 August. Across the four areas, 52% took part in the consultation, either by attending events, filling in surveys or taking part in phone surveys. In Dover District, the response rate was 52%.

 

During the 12 week consultation, more than 50 face to face events were held across the four areas, as well as telephone surveys and newsletters delivered to people’s doors, which contained the questionnaire asking tenants what they thought about their councils working together with other councils and about setting up an ALMO to manage their council housing service.

 

It is estimated that the ALMO would make savings of £1.5 million over the next few years and possibly more in the longer term, through improved repairs contracts and bringing together administrative services. This money, by law, would then be re-invested into improving council housing services. The plans would also mean greater access to services on weekends and evenings, with more involvement for tenants and leaseholders in how things are run and the standard of service they receive.

 

When asked if they thought it was a good idea for their council to work with others in East Kent to run their council housing services, 71% of tenants and leaseholders in Dover District said yes, while 19% were not sure and only 10% said no.

 

The second question asked if tenants and leaseholders supported the proposal of their council joining with the other three in East Kent to form the ALMO to run their council housing services. In response, 72% of those who responded in Dover District said yes, while 17% were not sure and only 11% said no.

 

A report on the results of the consultation will now go to each of the four councils in September and October, seeking councillors’ approval to submit an application to the Tenant Services Authority for permission to transfer the management of council housing to the proposed new ALMO. In Dover District, the proposals will go to Cabinet on Monday 6 September and Council on 29 September.

 

Paul Bartlett, Project Manager, said: "We're really impressed that so many people took the time and effort to take part in this important consultation, which could see a major improvement in the way all four councils manage their council housing services, and we would like to say a big thank you to all the different people who took part. This is a really practical example of four councils working well together to deliver such an extensive consultation, which has proved to be very successful, with such a high response rate from tenants and leaseholders."

 

The proposals are part of the wider proposals to share council services across East Kent, as a way of improving services at a time of increasing financial pressures in councils.

 

 

Date: 27/08/2010
Contact:  Andy Steele
Telephone:  01304 872020
Fax:  01304 872300
Press Office Direct Line:  01304 872020

 

 


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Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

 

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk

 

 

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