Home Page > Parking > General Information > Cashless Parking Payments

Cashless Parking Payments

It is now possible to pay for parking using your mobile telephone in certain car parks throughout the district of Dover. This new system of payment is being trialled for fifteen months with our partner, RingGo.

How cashless parking payments work

RingGo allows you to pay for your parking without having to visit a pay and display machine - you just need a mobile phone and a credit or debit card. Calls to this landline number (01304 892895) will be charged at your normal airtime rate.

 

You can register for RingGo either on the Internet at www.myringgo.co.uk (this is easier than trying to do it at the time that you wish to park) or during your first RingGo call.

 

When you call RingGo on 01304 892 895 to use the service, if you are a new caller it will ask you for:

  • your number plate, colour and make of your vehicle
  • the location of where you are parked - each car park has its own individual location number - see below, or the tariff notice boards in the car park.
  • how long you want to park for (in increments of 5 minutes)
  • your card details

 

Users of this service will pay a 20p convenience charge to Ringo. Additional services such as a text reminder when your time is about to run out are available at an additional cost.

 

The next time you call, RingGo remembers you from last time and will ask you:

  • to confirm the vehicle that you want to park
  • to confirm the location
  • how long you want to park for
  • your card security code

 

How do I extend?

Simply call RingGo again and it will ask you:

  • how long you want to extend for
  • your card security code

 

Please note that you cannot extend your parking time over the permitted stay period

 

Is a ticket required? How does a Civil Enforcement Officer enforce?

No ticket is needed. The Civil Enforcement Officer will look up your number plate on their handheld. This will check on the back office system to make sure that you have paid to park through RingGo.

 

 

How can I get a VAT receipt?

VAT receipts are available online to view and print at www.MyRingGo.co.uk (external link)

 

Location numbers

 

Car Park

Location Number

GAZEN SALTS, SANDWICH

3800

GUILDHALL, SANDWICH

3801

THE QUAY, SANDWICH

3802

BEACH STREET, DEAL

3803

MIDDLE STREET, DEAL

3804

SOUTH STREET,DEAL

3805

STANHOPE ROAD, DEAL

3806

ST GEORGES, DEAL

3807

TOWN HALL, DEAL

3808

UNION ROAD, DEAL

3809

ALBANY PLACE, DOVER

3810

CAMDEN CRESCENT, DOVER

3811

LADYWELL, DOVER

3812

MAISON DIEU, DOVER

3813

PENCESTER ROAD, DOVER

3814

PRIORY ROAD, DOVER

3815

STEMBROOK, DOVER

3816

 

 

 

More information

If you have other questions about RingGo, please visit the RingGo help centre at help.myRingGo.com.

 

 

 

 

 

 

Contact Parking Services

Parking Services, Town Hall, Biggin Street, Dover CT16 1HQ (This office is not open to the public)

Tel: 01304 872459
Email: parking@dover.gov.uk


Find this page useful?
Please tell us what you think.

 

 

 

Dover District Council
White Cliffs Business Park
Dover, Kent CT16 3PJ

 

Tel: 01304 821199

E-mail: customerservices@dover.gov.uk

 

 

| Home Page | Search | Feedback | List Access Keys |