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Collection Days
Email Reminder Service
Email reminder service (an email will be sent to you the day before your recycling collection)
Please place your weekly household waste on the edge of your property by 7am on collection day in black sacks or dustbins.
Missed Bins
Very occasionally we may miss a collection. Therefore if your refuse or recycling was out on the kerbside before 7am on your collection day please call us on 01304 872428 or email waste@dover.gov.uk and we will come back for it. Please note that you are required to report the missed bin no later than one day after your collection.
Trade Waste
Trade waste should be placed in special green sacks that can also be purchased from any Council area office, minimum purchase 5.
Assisted Collections
If you are unable to carry your refuse or recycling containers out arrangements can be made for it to be collected from the point of storage. Please use the form below to apply for this service. Please note that the form needs to be signed by a doctor, nurse or health visitor.
Assisted Collection application form (Word Format)
Assisted Collection application form (PDF Format)
Clinical Waste
Special arrangements are made for clinical/medical waste using yellow sacks. This must be organised through a District Nurse.
Syringes
Syringes can be returned to local chemists for disposal within the district who will take the full container and replace with an empty one. Any syringes found in a public place will be collected by Dover District Council for disposal by calling the Waste Line 01304 872428 . Most syringes are collected within 12 hours of reporting. An out of hours service is available by calling 01304 872070.
Composites
Orange labels are provided free of charge for any person living above trade premises, such as shops or offices. Please telephone 01304 872428 for a supply of labels.
E-mail: waste@dover.gov.uk