NHS Test and Trace
The easing of social and economic lockdown measures is being supported by NHS Test and Trace.
You should assist this service by keeping a temporary record of your customers and visitors for 21 days, in a way that is manageable for your organisation, and assist NHS Test and Trace with requests for that data if needed.
From Friday 18 September, certain businesses will have a clear duty to support NHS Test and Trace. Premises and venues across England where people meet socially including hospitality, close contact and leisure venues (i.e. pubs, restaurants, hairdressers, cinemas) must have a system in place by law to record contact details of their customers, visitors and staff, which must be kept for 21 days. There will be fixed penalties for businesses that fail to comply. Businesses will now also be legally required to enforce the rule of six.
Test and Trace App and QR codes
The Government has announced that the NHS coronavirus contact-tracing app will launch in England and Wales on 24 September.
From Thursday 24 September, certain busineses will be legally required to display official NHS QR code posters, which app users can scan (check in) to register that they have visited a venue. This means if people visit your venue or place of business and later test positive for coronavirus, other app users who were there at the same time may be sent an alert, if local public health teams think this is necessary.
Benefits of the App
- Anonymity: the app notification will not mention the name of your venue, just that the app user has recently been to a venue where they have come into contact with coronavirus
- Speed and Ease: the app is extremely quick and simple to user for both businesses and users as it’s a one click check in system with no “log-in” requirements
- Data Management: the app is highly secure and data is automatically deleted after 21 days. Users can also delete their own check in data at any point
- Cost: there is no cost to generate a QR code or for the user to download the app
How to download your QR code
- Enter your verification code into the website form – this will allow you to continue with registration
- Next enter your venue/business name and address and continue
- Once all your details have been entered and accepted, you will receive an email with the QR code poster
- Download and print the poster for display. If you do not have access to a printer, you can display your QR code poster at your venue using digital signage. For example, a TV screen or iPad. If you do not have these then contact your local library who can print it for you for. For more information go to Protect your visitors and staff.
- Display your poster in a visible place – visitors will then be able to scan the poster to check in
Please visit covid19.nhs.uk for the latest information on the Test and Trace app. Here you will also find a list of common questions for more advice for businesses and organisations and downloadable resources.
Coronavirus (COVID-19): testing guidance for employers
Some employers may want to introduce their own internal testing programmes outside of the NHS Test and Trace service. This Department for Health and Social Care guidance will help them ensure that their testing programmes are as reliable and effective as possible.