Skip to content
Home > Community > Coronavirus: help for the community

Coronavirus: help for the community

Please note that during the Covid 19 Pandemic services may change in order to meet their service user and government rules regarding safe delivery. All information given here was correct at time of publishing but may be subject to change. We strongly recommend you contact each service provider directly to check the information remains correct.

If your service is featured on these pages and you wish to update, change or remove these details please contact us at

Register here for further support

Advice to clinically extremely vulnerable people. 

The Government has issued new guidance to clinically extremely vulnerable people. Whilst this is not a return to the very restrictive shielding advice you may have followed earlier in the year, you are strongly advised to follow these extra precautionary shielding measures to help keep yourself safe. This remains advice, not the law. The council has published this supporting letter and leaflet for clinically extremely vulnerable people living in the district, to support you and guide you to other useful partners and organisations that can offer help.

You should stay at home as much as possible but are encouraged to go outdoors for exercising and attending health appointments. You are strongly advised to work from home. If you cannot work from home, then you should not attend work. You may be eligible for the Coronavirus Job Retention Scheme (furlough).

The new national restrictions, and this specific advice will apply across England for four weeks up to Wednesday 2 December. At the end of this period, we expect to return to guidance that is specific to our region, based on the latest data.

Please remember that the NHS is open, and we urge you to continue to access all the NHS services that you need. It is safer for you to use the NHS than to try to manage alone. If you are concerned about the impact of COVID-19 on your health, speak to your GP, hospital clinician or use NHS111. Further information on how to access help, including how to register for support, can be found in the below pages.

We know that this is a difficult time and many people are making significant sacrifices. Thank you for your efforts to keep yourself and others safe.

Support for Clinically Extremely Vulnerable (CEV) people.


Helpful links

1.   General Support & Advice

Key Contacts

Miscellaneous community support

Community safety

Local housing providers



2.   Food & Medication

Emergency Food

Shopping, Prescriptions & Meals


3.   Health & Wellbeing

Physical & Mental Health Support


Carer Support & Special Needs

Emergency Health & patient transport


4.   Financial advice & Support

Access to cash options

Benefits, jobs & debt (also see utilities)



5.   Older People

Services for older people


6.   Young People

Services of younger people 


Contact the Dover District Community Hub

  • The Dover District Community Hub now operates within the Community Services team, to make contact please email us on

See the latest Government advice

See the latest update on DDC services

COVID-19 Privacy Notice 


. Keep Me Posted.