Skip to content

Easing of National Lockdown restrictions | Visit our Coronavirus (COVID-19) section for information and support for residents and businesses. View Dover Districts latest Covid figures here.

Dover District’s latest COVID-19 figures

Number of cases for the seven days to

Rolling rate for the seven days to . England average is

Total cases (up to )

Total deaths within 28 days of a positive test (up to )

7-day rolling case rate compared to England average

Status: Below average (OR Above average if to the right of the dividing line)

Graphic results

All data sourced from Please see website for more information about the data and how it is calculated.

Home > Community > Covid-19 Response > General Support and Advice

General Support and Advice

Key Contacts

KCC Kent Together


For those who are vulnerable and have an urgent need that cannot be met through existing support networks.


This is also the place to report any concerns about the welfare of someone else.

03000 41 92 92

24 hr helpline



KCC Adult Social Care contact Centre

Any enquiries regarding adult social care

03000 416 161 – weekdays

03000 419 191 – out of hours

KCC Emergency Safeguarding

Concerns about an adult

Concerns about a child

Out of hours call

03000 416161

03000 411111

03000 419191


General Community Support


Home-Start Dover District supports families with at least 1 child under 11 where there are parental mental health issues and children's emotional health and well being issues.

01304 242314


Free online resource for separated families to help them maintain co-parenting arrangements during this time


Online service

03000 41 64 38

Help for Heroes

Helping wounded veterans and their families

0300 303 9888

Kent Association for the Blind

Support for blind or partially sighted people

01622 691357

Be You

Virtual LGBTQ+ Groups: safe spaces for anyone who thinks they might be LGBT+

07966 368250


St Peter’s Care & Share

(Sandwich, Deal, Eastry, Worth, Ash & Staple)

 Emergency clothing and furniture for vulnerable elderly people who are isolating and families in need.  

Call Annemarie to arrange on:

07766 486155


Community Safety

Trading Standards


For info and advice about scams

Victim Support

Callers are asked to leave a message and a team member will call them back.

If it’s not safe to talk, Live Chat is available from 9am-5pm Monday to Friday


0808 168-9276

0808 168 -9111

Phone line operational

8am-8pm Monday to Friday

9am-5pm on Saturday

Closed on Sunday

Rubicon Cares

Free counselling service for victims of crime

Mon, Thurs & Sat 12-3pm

Weds 7-10pm


07505 709876


Support is continuing for Kent clients into the Pear Tree House Service Centre.

Oasis (Domestic Abuse Support)

Continuing to take referrals.


07856 856278


Monday – 10.30am -11.30am

Tuesday – 9.30am - 12.00pm

Wednesday –10.30am -11.30am

Thursday – 10.00am -11.30am



The Domestic Abuse Volunteer Support Service

Supporting male and female victims of domestic abuse. 

01892 570538

Rising Sun & Choices DA service

Services for women, children and families who are affected by domestic violence.  

01227 452852

Open: Mon - Fri, 9am - 5pm

Suzy Lamplugh Trust

(Stalking Helpline)

Advice and information for victims of stalking.

0808 8020300

Helpline open 9:30am to 4pm weekdays (9:30am to 1pm Wednesday)


Forward Trust


Substance abuse (drugs)


Dover and Folkestone area substance misuse services.


24-hour number

0300 1231186



A free addiction helpline run by people who’ve beaten addiction in their own lives.

0800 140 4690

The National Prisoners’ Families Helpline

Free advice and information on all aspects of the criminal justice system for families of those in the system.


0808 808 2003


Mon-Fri: 9am-10pm

Sat-Sun: 10am-3pm


Local Housing Providers

Sanctuary Housing 


Customer Service Centre is open 24 hours a day, seven days a week, including public holidays for both repairs and general housing enquiries.

Tel: 0800 131 3348 (landline) or 0300 123 3511 (mobile)
Text: 07795 265 843
Typetalk/minicom: 01482 580 576

Town and Country Housing Group


General enquiries



Telephone: 01892 501480


Monday – Friday: 8.30am – 5.00pm.

Southern Housing Group

Latest position via web site

Moat Housing

Latest position via web site

Orbit Housing

Orbit are offering customers a range of support packages to help with well-being and financial needs

0800 678 1221 (option 4)


Text cv19 to 07860 018 202

inc. your name and Orbit will contact you





Porchlight Community Inclusion Service  

Porchlight Community Link Service

Porchlight Community Housing Service

Central Referral Line 0800 567 7699



. Keep Me Posted.