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Health and Wellbeing

Physical and Mental health support


NHS One You

Health support for weight loss, giving up smoking and general lifestyle information


0300 123 1220


Sport England


Physical Health

How to stay active during the COVID-19 period whilst self-isolating.




Forward Trust


Substance abuse (drugs)


Dover and Folkestone area substance misuse services.

Dover office is still open 10am-4pm for any service users who need support. They are seeing people through the hatch for needle exchange services and Naloxone dispensing.

New clients can be offered expert telephone advice and consultation including harm-reduction advice.

24-hour number

0300 1231186




Breastfeeding support group at The Ark

(Covering Dover)


Now closed and running a virtual support group for Dover Mondays 10am to noon, plus 1:1 consultations



07849 664727

Kent & Medway NHS Mental Health Services

Available online and over the phone.


Support regarding mental health if not sure what help is needed.

0300 222 0123



Single Point of Access

0300 123 4496


New text service for immediate mental health support. 24/7 service provided by Shout and the Crisis Text Line.


Text the word KENT to 85258

SpeakUp CIC


Providing a full mental health support service, including virtual group sessions, one-to-one support and advice.


Maggie on 07958 242834

Kay on 07543 977670

David on 07907 803031


East Kent Mind


Mental health support https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/


07950 608827

South Kent Mind


Provides a wellbeing programme


01303 250090


Release the Pressure

24-hour helpline or online for free confidential support at any time.

Text the word Kent to 8525


0800 107 0160 



Talk It Out 

Talk It Out is a social support self-funded group founded 9 years ago for adults aged 18+ with mental health problems and their carer’s.

We also offer online support with our confidential Facebook support page and online counselling.



Home | Talk it Out In Deal

Facebook: TalkItOutKent

Take Off

Take Off Peer Groups


Remote peer group Sessions

and some one-to-one support slots via Zoom

Attendees should email or submit request via website contact page


01227 788 211






Safe Havens

Friendly support available to anyone over the age of 16 across Kent and Medway. Available between 6pm - 11pm and 365 days a year.


NHS Kent & Medway

If you are known to KMPT or need urgent mental health support, advice and guidance call the 24 hour helpline.

0300 222 0123

NHS Talking Therapies

Sometimes it takes more than one conversation to make a difference. You can access a range of NHS therapies from the website.


Live Well Kent

Still accepting referrals - if you need support or need to refer someone you can call the referral line or email.

Free service for anyone over 17

0800 567 7699





Free service for unemployed people aged over 25 living in Kent who feel their mental health is holding them back.

0333 880 2730

Mental Health Matters

24/7 helpline providing emotional support, advice and guidance.

0800 107 0160


24/7 free helpline

Dedicated to reducing feelings of isolation. A safe place to talk to trained counsellors about whatever is troubling you.


116 123


SANE provides emotional support, guidance and information to anyone affected by mental inllness, including families, friends and carers.

Call and leave a message with your name and number on:

07984 967 708 

Someone will call back as soon as practicable. 


(Campaign Against Living Miserably)

Support line for men

Helpline 5pm – midnight

365 days a year


Webchat also available via website

0800 585858


No Panic

10am–10pm every day

Helping break the chains of anxiety disorders

0844 967 4848



Combat Stress

24-hour helpline

Mental health support for veterans and their families

0800 138 1619


Dads Unlimited

Provides practical advice, support and guidance for dads going through emotional issues around separation, divorce and access to children. 1:1 support is being provided virtually



01233 680150


Bereavement counselling





Resources to support families to cope with bereavement and grief.



Dover Counselling Services

NHS adult psychological therapy services

Call to self-refer and they will assess eligibility.

01304 204123





Phone a Community Friend

A free phone call service – an opportunity to chat to like-minded local people. Need to go online and complete an easy form and someone will be in touch within 24 hours.

(Organised by Kent Equality Cohesion Council and Cohesion Plus)




Tackling loneliness and supporting mental health.


Kent Coast Volunteering Good Neighbours Service

Currently a free service over the phone, this may be charged in the future.


phone us on 01843 609 335


email at dovergns@kcv.org.uk


Carer support and special needs

The Family Fund

Grants to help low-income families with seriously ill or disabled children with the cost of equipment, goods or services. E.g. domestic appliances; sensory or educational equipment that they might not otherwise be able to afford

For further information and to apply for a grant visit:




01904 550055

Carers Support UK


Advice for carers from Carers Support UK can be found on the Carers UK Website



DISK (Disability Information Services Kent)

Free confidential specialist information for people with a disability, older people and carers

07743 177581

Look Ahead


Support for learning disabilities, mental health, homelessness and young people

ClareVale@lookahead.org.uk johnpender@lookahead.org.uk

East Kent Mencap

Free E books to support people with learning difficulties during the pandemic




Carers Support East Kent



Information and guidance and assessment for carers.


0300 302 0178


Open Mon, Weds and Fri 8:30am–6pm

Tues and Thurs 9am–5pm

Help To Care App


Kent and Medway Sustainability and Transformation Partnership (STP)

Help to Care, an innovative new mobile phone app, has been launched to support people who care for others

Download the app in the usual way through the Apple App Store on Google Play.

Search for Help to Care

Intensive outreach community support for people with a learning disability

Provide support, advice and consultation to care providers, supported living, families and KCC colleagues & KMPT mental health service i.e. SPOA & crisis team for adults with a learning disability in Kent



Penny Clark - 07760164704


Once contact is made the Community Matron will collate further information regarding need and either provide on the spot support/advice or allocate to another nurse.

KCC Autistic Spectrum Conditions Team

The Social Care Team at KCC that specialises in supporting adults who have an Autistic Spectrum Condition (ASC)


03000 418100


Kent Autistic Trust

Provide personalised and specific support for people with autism

01634 405168



Emergency health and patient transport

If you think you have Coronavirus

DO NOT got to a GP, Pharmacy or Hospital

Use the NHS website to find out what to do

https://111.nhs.uk/service/COVID-19/  or call (NHS) 111 if you don’t have online access

Get Medical Help near You

Use the Online NHS site to find help. If you have no online access call 111

Use https://111.nhs.uk/ 


(NHS) 111

If you think you need urgent dental treatment.

  1. Call your Dentist 
  2. Call Kent Emergency Dental support on 0300 123 4412
  3. Use the NHS 111 online service if you cannot contact your dentist

Patient Transport Services

Can be offered up to 48 hours in advance of appointments.

Subject to availability.

0800 096 0211

24 hours a day freephone.


Kent Coast Volunteering Transport

£20 per year (membership fee)

Then 45p per mile and a £2.00 admin fee for each trip.

To discuss further please call or email:

01304 380513