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Test and Trace in the Dover District

Key workers: Priority PCR Testing

Key workers can get priority PCR tests via the online booking portal and they should always try to book an appointment in the first instance. If they cannot book an appointment they can walk in to a Local Testing Site for a priority test. Mobile Testing Units are by appointment only. 

In Kent, as at 12 January 2022, Local Testing Sites are located at:

  • Lord Street Car Park, Gravesend DA12 1ER
  • Cheriton Road Sports Ground, Cheriton Rd, Folkestone CT19 5JU
  • Acacia Hall  car park, Darenth Road, Dartford DA1 1NJ
  • Bridge Rd, Sheerness ME12
  • University of Kent, Canterbury CT2 7NB
  • Shepway Green, Cumberland Ave, Maidstone ME15 7JN

NHS Test and Trace 

NHS Test and Trace was set up in 2020 to track and help prevent the spread of COVID-19. It is run by the National Institute for Health Protection. 

We now have a greater role in reaching out to residents in the Dover District who have tested positive for Covid-19.

How it will work

NHS Test and Trace will pass details to the council of residents who have tested positive but who they have not been able to contact. Once in receipt of these records, the council will try to identify a telephone number for the resident.  If a telephone number is on file, this will be passed to NHS Test and Trace to make direct contact.

During this process, the NHS Test and Trace will be able to ensure residents are following the self-isolation guidance and provide them with information about the support on offer from the council and other agencies.

In some cases, if NHS Test and Trace are unable to speak with the resident, council officers will make a socially distanced face-to-face visit to the address provided.

Residents who are contacted by the council's contact tracing team will be asked to complete a questionnaire which will be passed to NHS Test and Trace.

All council officers will carry photo identification which they must show to you. Anyone who wishes to check a contact tracing visit is a council officer is advised to call the council's main switchboard on 01304 821199.

Important, NHS Test and Trace or the council will never:

  • Ask for bank details or payments
  • Ask for details of any other accounts, such as social media
  • Ask you to set up a password or PIN number over the phone
  • Ask you to call a premium rate number, such as those starting 09 or 087

Under the new guidance, you could face prosecution or a fine if:

  • You do not stay at home and self-isolate following a positive test result for COVID-19
  • You do not stay at home when you are notified by NHS Test and Trace that you need to self-isolate because you have been identified as a contact of someone who has tested positive.

For links to the latest information and advice, including details of the support available in the district, please see our Coronavirus (COVID-19) Page. This includes Payments for those on a low income who have to self-isolate. 

What to do if you've been in contact with a person who has COVID-19:

If you're told you've been in contact with a person who has coronavirus:

  • Stay at home (self-isolate) for 10 days from the day you were last in contact with the person
  • Do not leave your home for any reason - if you need food or medicine, order it online or by phone, or ask friends and family to drop it off at your home
  • Do not have visitors in your home, including friends and family - except for essential care
  • Try to avoid contact with anyone you live with as much as possible
  • People you live with do not need to self-isolate if you do not have symptoms
  • People in your support bubble do not need to self-isolate if you do not have symptoms

What do I need to do if I am required to self-isolate?

You may be asked to self-isolate for a number of reasons including a positive test for you, someone in your household, if you've been contacted by the NHS Test and Trace service or whether you are experiencing coronavirus (COVID-19) symptoms.

For the latest information on what to do if you are required to self-isolate visit NHS - test and trace if you've been in contact with a person who has coronavirus.

If you are asked to get a test it is important you do so safely and book in advance. Please do not visit a drop-in test centre, instead please call NHS 119. 

How to get tested

There are 2 testing programmes running across Kent: Symptom-free testing and PCR tests

Testing for HGV drivers 

If you're transporting goods to the EU, you will need proof of a negative COVID-19 test, conducted in the past 72 hours. Find out where to get a free test.