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Face to Face Services in Deal & Sandwich

The way that residents access council services is changing, with many people now choosing other ways to contact us, and our services are changing to reflect this. You can visit us at:

  • Council Offices, Whitfield (Head Office) Map and directions »
    White Cliffs Business Park, Dover CT16 3PJ
    Open: Monday-Friday
       Drop in service: 9am-12.30pm 
      Appointments: 1.30pm-5pm - for an appointment please call 01304 821199
  • Dover Gateway - Gateway map and directions »
    Castle Street, Dover CT16 1PD
    Open: Monday-Friday
       Drop in service: 9am-12.30pm
       Appointments: 1.30pm-5pm - for an appointment please call 01304 821199

Residents needing help and advice on council services can also visit:

  • Citizens Advice Bureaux 
    26 Victoria Road in Deal
    Monday to Wednesday from 9.30am to 3pm
  • Age Concern Centre 
    Sneller House, 19-21 Cattle Market, Sandwich
    Thursday 9am to 12 noon 

Other ways to access services

Our services are still available:

  • Online
  • By telephone: 01304 821199
  • Using our drop in service at Whitfield, or by pre-booked appointment with no wait times or queues. Please call 01304 821199.

Popular services available online

Payment options

You can make payments through a range  of methods including Direct Debit, at Post Offices and Payzone locations, or by calling 01304 872345. 

Contact us

For more information, please see the contact us page.


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