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Noise

Please note due to the current coronavirus pandemic there is a reduced service to comply with social distancing.

 

Noise is unwanted sound and may affect us at home, causing problems for us and our families.  We are not entitled to silence and a certain amount of noise has to be tolerated.  Some noise is not controllable, such as from road, rail or air traffic and some noise is unavoidable on construction sites.

We can assist with many noise issues, often just giving advice or providing details of local mediation services but there are times when enforcement action becomes necessary.

Noise can be most disturbing at night and in normal times we offer a limited weekend  out of hours service. This runs

  • from 8pm on a Friday evening until 3am on a Saturday morning
  • from 8pm on a Saturday evening until 3am on a Sunday morning.
  • on Sundays,  if the following day is a Public Holiday, from 8pm until 3am on Monday morning.
  • You must be registered to use the service. Officers will also visit if 3 independent calls are received regarding a property.

 

The most common sources of noise that cause problems:

Report a Noise Problem »

 

Alternatively email: envhealth@dover.gov.uk

If calling out of hours please ring 01304 821199. The details shall be passed to the Environmental Protection Team who will contact you to discuss further. 

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