Importers (or agents on their behalf) are required to notify Dover Port Health Authority of all food imports in advance of their arrival by completion of an electronic pre-notification form, regardless of whether they are organic or not.
The importer will be required to register for a PHILIS account to enable completion of the online pre-notification form which may take several days to be approved. Once approved, a confirmation email will be received by the importer which will contain their log in details and organisation number.
- A pre-notification is to be submitted before the arrival of the goods at Dover:
- 4 working hours pre-notification is required for fishery products subject to checks under the IUU Regulations;
- 6 working hours is required for organic produce and all other food imports.
- Office working hours are Monday – Friday 9am - 5pm.
A ‘help’ section can be found under the support button within the PHILIS system once you have logged in which provides information on how to submit a pre-notification. You will have to complete the mandatory boxes and then save and submit the pre-notification. A box will appear stating ‘Submitted successfully.'
Contact Port Health
Telephone: 01304 872216