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Estate Rangers

What is an Estate Ranger?

Estate Rangers join the housing team on planned Estate Walkabouts from March to the end of October to check on things like cleaning, grounds maintenance and communal repairs. These are organised community events with Housing Staff, Contractors and Councillors invited to attend.

You can also let us know of any estate issues at any point by emailing us at housing@dover.gov.uk.

What's in it for me?

  • Make a difference in your local area
  • Take pride in your surroundings
  • Meet your Housing team
  • Be our eyes and ears on our estates. Let us know of anything in between our Walkabouts and we'll endevour to make it right.
  • You can come along to estate Walkabouts all over the district, not just where you live.

Keeping you safe

If you join us we want to keep you and our staff safe so we will have some basic rules in place which we would like you to follow. These are:

  • It is up to individual group members to decide whether or not they will wear face coverings unless Government advice is that this should still be done
  • Please maintain social distance of 2 meters from each other even though the inspection will be out in the open air
  • Staff will not enter homes of customers while on the Walkabouts but will instead make a separate appointment and revisit having taken necessary steps to ensure that the household are not suffering symptoms of Covid
  • At all times Government guidance on infection control measures will be followed
  • Where it cannot be avoided Walkabouts may need to be cancelled at short notice to comply with Government advice.
  • Those attending estate Walkabouts are encouraged to bring their own hand sanitizer with them as this will not be supplied by the housing team.

We look forward to meeting you!

How can I get involved?

You can come along to any planned inspections, please see the Walkabouts dates. You do not need to sign up or let us know you're coming, just meet us at the meeting point. Please contact us on tenantinvolvement@dover.gov.uk for any further infomation.