Anti-Social Behaviour
What is anti-social behaviour?
The definition of anti-social behaviour under the Crime and Disorder Act 1998 is that it is 'behaviour likely to cause alarm, harassment or distress to members of the public not of the same household as the perpetrator'.
If anti-social behaviour puts you, your family, or your property in immediate danger, you should contact the police on 999.
In relation to individual neighbour disputes it is unlikely that DDC or Police will to address those issues that don’t affect the wider communities. We suggest that you visit Resolving neighbour disputes: Overview - GOV.UK (www.gov.uk) for an overview of advice we would give you.
Kent Police
Emergency 999 service
When should I contact Kent Police emergency services?
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A serious offence is in progress.
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Someone is in immediate danger or risk of harm.
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Property is in danger of being damaged.
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A serious disruption to the public is likely.
Kent Police non-emergency reporting
When should I contact Kent Police non-emergency services?
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Non emergencies include incidents of crime or disorder/anti-social behaviour that have already happened and there is no risk of immediate harm.
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ASB that is occurring now but is low level and no one is at risk of harm.
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Examples when to contact Kent Police:
- Street drinking or being drunk and rowdy in public
- Drug related activity or nuisance
- Vehicle related ASB
To report a non emergency: use this form or phone 101
Dover District Council
When should I contact Dover District Council?
Noise Complaints
- For noise complaints within a property or the land of that property e.g. garden or driveway, please visit this page for more information and click the title Make a Compaint or Report.
DDC tenants
- For anti-social behaviour relating to temporary or permanent DDC tenancies/tenants and DDC properties only use this from please use this form.
Housing Associations
- If you are suffering anti-social behaviour from tenants of one of Kent’s many social housing providers such as Southern Housing, Sanctuary, Town & Country, Moat, Oak or Orbit please refer directly to your allocated housing officer or their webpages, they have a policy on how they deal with anti-social behaviour relating to their tenants and properties.
Non DDC tenants
- For anti-social behaviour that a) doesn’t relate to noise from a property, b) doesn’t relate to a DDC tenant, and c) doesn’t require a police or immediate authority response, please use our online portal.
- Anti-social behaviour reports can only be accepted via our new online portal. if you are not reporting anti-social behaviour, but wish to communicate with the Community Safety Unit, please email CSU@dover.gov.uk or call 01304 872220.
Can I make a confidential report to protect my identity?
Yes, just let us know when you contact us. We may involve other Dover District Council departments in the investigation of your complaint.
What is the Council doing about anti-social behaviour?
- Reducing anti-social behaviour is one of our top priorities
- A joint Community Safety Unit has been set up to improve and extend our existing response to anti-social behaviour
- We work with other Community Safety Partners such as Kent Police & Kent County Council to address anti-social behaviour.
- The Housing Services section has prepared an Anti Social Behaviour Policy as a result of a requirement of the Anti Social Behaviour Act 2003 that requires all Social Landlords to publish their policies on Anti Social Behaviour. This policy forms a strand of Dover District Council's overarching policy to deal effectively with Anti Social Behaviour.
Other useful links:
Anti-social Behaviour Case Review
The Anti-social Behaviour Case Review can be used if you have reported at least three incidents of anti-social behaviour to a relevant organisation within the previous six months.
More information
Contact us
Email: csu@dover.gov.uk