Person Specification - Director

• Technical Professional
  • At least five years experience in a relevant Senior/Middle Management Position.
• Knowledge
  • Comprehensive knowledge of local government and political processes and the leadership skills to ensure all aspects of the Directorate are delivered efficiently and effectively.
• Qualifications
  • Qualified to Degree Level or equivalent (desirable). Membership of a relevant professional body (desirable or compulsory if required by statute). Relevant Management qualification (desirable).
• Communication
  • Listens to others
  • Is approachable
  • Appreciates the views of others
  • Communicates information in a way that is understood
  • Adopts an open door approach
• Managing/Accepting Change
  • Participates in planning the implementation of change initiatives in the team
  • Suggests potential improvements in work practices
  • Reacts positively and flexibly to change
  • Explains reasons for change to internal and external customers
  • Encourages ideas for change from the team
• Teamwork and Recognition
  • Is focused on the achievement of team objectives
  • Respects different views, values and opinions
  • Participates as a team player
  • Solicits input from other team members
  • Encourages and supports other team members
  • Takes action to build team spirit and effectiveness
  • Leads team effectively
• Managing Performance
  • Recognises and 'rewards' areas of good performance
  • Identifies areas of poor performance at an early stage and holds prompt performance reviews
  • Sets clear and realistic expectations for improvement
  • Holds regular review meetings
  • Ensures appropriate guidance and support is provided
  • Takes responsibility for managing own performance
• Motivating and Developing People
  • Ensuring that all reports have access to at least two PPR meetings per year
  • Positive participation in 1 to 1s and team meetings
  • Provides support or direction
  • Accurately assesses development needs of self and others
  • Use the 'Coach' approach as first choice
  • Encourages others to own personal development
  • Provides regular constructive feedback
  • Has a clear vision for the section or area
• Continuous Improvement
  • Takes an active interest in the organisation to better inform decisions
  • Actively keeps themselves up-to-date of relevant changes within the organisation
  • Deals well with unpredictable problems
  • Demonstrate a willingness to take on issues that do not fall within their remit
  • Pro-actively provide information to other departments that affects them
  • Develops relationships throughout the organisation to improve and share learning
• Customer Focus
  • Communicates a positive and genuine interest in their role and the organisation in their interactions with others
  • Treats customers with respect and sensitivity at all times
  • Understands the diverse needs of the community and endeavours to tailor the services to meet those needs
  • Deliver what is promised and be accountable
  • Ability to flex style to meet customer requirements

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