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Privacy and Cookies

We respect the privacy of all visitors to all of our websites.

You are not required to provide any personal information to visit these sites.

We are required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud.

We do not automatically capture or store personal information, other than logging the user's IP address and session information such as the type of browser used and the duration of the visit. This information is only used for statistical purposes.

Online services and e-forms

When we ask you for personal information we will:

  •  only use it for the administration of that service
  • protect it and make sure nobody has access to it who shouldn't
  • not share it with any 3rd party unless this is indicated on the form
  • make sure we don't keep it longer than necessary

We ask that you:

  • give us accurate information
  • tell us as soon as possible of any changes
  • tell us as soon as possible if you notice mistakes in the information we hold about you

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They aren’t used to identify you personally and you can delete any cookies that your browser has stored. 

This table explains the cookies we use and why.

cookies
ServiceCookie NameTypical ContentExpires

YouTube

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

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Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure we are meeting our users’ needs and to understand how we could improve.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (eg your name or address) so this information cannot be used to identify who you are.

You can opt out of being tracked by Google Analytics across all websites, simply download this tool from Google.

_utma

randomly generated number

2 years

_utmb

randomly generated number

30 minutes

_utmc

randomly generated number

when you close your browser

_utmz

randomly generated number and information on how the site was reached (eg direct or via a link, organic search or paid search)

6 months
Session cookies

These cookies are essential in order to enable you to move around certain parts of the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like online forms or online payments, cannot be provided.

For more information on how session cookies work, please visit allaboutcookies.org.

ASP.NET_SessionId

randomly generated number

when you close your browser

ASPSESSION

randomly generated number

when you close your browser

ASPSESSIONIDCCRASCTT

randomly generated number

when you close your browser

Social buttons

We use social buttons such as Facebook and Twitter on some pages of our websites. These websites use cookies and are used when you click on the link. You should view the respective privacy policies for information on how your information is used and how you can opt-out.
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Google Translate

We use Google translate to help customers that do not speak English to read and navigate through our websites. 

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Security

All web systems used by Dover District Council which require the transfer of sensitive personal data such as payment card details have been placed in a secure area. Payment card details are entered directly onto the bank’s website and are not stored by Dover District Council.

Severe weather widget

We use a severe weather widget (provided by Willy Weather) to provide Met Office weather warnings for the Dover district. This service does not use cookies or capture any user information.

.Keep Me Posted.