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Having difficulty paying your Council Tax?

If you are having difficulty or are worried that you may have difficulty paying your Council Tax bill please contact us for advice as soon as possible.

We are able to discuss your payment options and can offer you other advice.

If you haven’t spoken to us about a problem paying your bill and you miss an instalment, we will ask you for payment. Please see the arrears and debt recovery pages for information about what happens if Council Tax isn't paid on time.

Council Tax Support

If you are on a low income or are entitled to a benefit paid by the Department for Work and Pensions or the Pension Service you may be entitled to Council Tax Support.

Council Tax discounts and exemptions

You may be able to get a Council Tax discount or exemption.

Do you owe Council Tax?

If you owe Council Tax, you can request a special payment arrangement to clear the amount you owe. Please note if we agree a repayment plan with you and you don’t keep to it, we will take further action to recover the amount you owe.

Contact Council Tax

Email: council.tax@dover.gov.uk

Phone: 01304 872199

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