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Missed Bin Collections

FOOD WASTE - Separate collections

Food waste is collected on the same day as your refuse or recycling but using a different freighter. It will be at a different time. Please ensure your bins are out for collection by 7am

Collections are made between the hours of 7am and 4pm, or later if there are unexpected delays or vehicle breakdowns.

Please report any missed collections the following day unless you are certain that your collection has been missed.

Black sacks will not be collected

Waste left out in sacks other than the DDC purple sacks will NOT be collected. These are not missed and will be left by our contractor.

Recycling Bins

Recycling will not be collected if it is contaminated, in particular those containing:

  • black sacks
  • soft plastics including bags
  • electrical waste
  • nappy waste

Garden waste - subscribers only

Please use this form to report missed collections.


I have read the above and want to report a missed collection »

We are aware that the following roads have not had collections:

Garden Waste on the narrow freighter:

Sands Point, 138 Wellington Parade, Kingsdown, Kent, CT14 8AF
Solton Lane, East Langdon, Kent
The Avenue, St Margarets At Cliffe, Kent
Church Street, Nonington, Kent
Undercliffe Road, Kingsdown, Kent
South Road, Kingsdown, Kent
Carlsden Close, Dover, Kent
Alfred Road, Dover, Kent
Chalksole Green Lane, Alkham, Kent
Slip Lane, Alkham, Kent
Greenwich Lane, Ewell Minnis, Kent
Lowslip Hill, West Hougham, Kent
Oswald Road, Dover, Kent
Forge Path, Whitfield, Kent
Dodds Lane, Dover, Kent
Wyndham Road, Dover, Kent
De Burgh Street, Dover, Kent
Mill Street, Temple Ewell, Kent
North Hill Cottage, Alkham Valley Road, Alkham, Kent, CT15 7BX
North Hill House, Alkham Valley Road, Alkham, Kent, CT15 7BX
Droveway Gardens, St Margarets At Cliffe, Kent
The Forstal, Alkham, Kent
Gravel Lane, West Hougham, Kent
Marine Parade, Dover, Kent
East Cliff, Dover, Kent
Youngs Place, West Hougham, Kent
Newcastle Lane, Ewell Minnis, Kent
Vale View Road, Dover, Kent
Foreland Road, St Margarets Bay, Kent
Templar Road, Temple Ewell, Kent
Wickham Bushes Road, Lydden, Kent
Old Charlton Road, Dover, Kent
Eric Road, Dover, Kent
Beach Road, St Margarets Bay, Kent
Bay Hill, St Margarets Bay, Kent
Well Lane, St Margarets At Cliffe, Kent
Moon Hill, Shepherdswell, Kent
Cowper Road, River, Kent
Roman Road, Maydensole, Kent
Old Roman Road, Martin Mill, Kent
The Leas, Kingsdown, Kent
Oldstairs Road, Kingsdown, Kent
Church Cliff, Kingsdown, Kent
Oswald Place, Dover, Kent
Odo Road, Dover, Kent
Lockeringe Lane, Alkham, Kent
Douglas Road, Dover, Kent
Singledge Lane, Coldred, Kent
Meggett Lane, Alkham, Kent
Hogbrook Hill Lane, Alkham, Kent
. Keep Me Posted.