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How to pay your business rates

Paperless billinng. Register here to receive your business rates bills by email

The financial year is from 1 April to 31 March. The total amount due for the year will be shown on your bill, and is usually payable in 10 monthly instalments from April to January.

Direct Debit

Many of our business rates payers are choosing to pay by Direct Debit. It's safe, secure and the simplest way to pay your bill. 

Sign up to Direct Debit »

Once your Direct Debit is set up, monthly instalments will be paid on time, every month and every year, even if changes are made to your instalments.

Direct Debit payments are protected by a guarantee.

If you need a paper form, please download a Direct Debit form


Pay online using our secure payment system »

Please make sure you have your business rates account number to hand as well as your card details. 


You can phone our automated touch tone system 24 hours a day on 01304 872345.

Please make sure you have your business rates account number to hand as well as your card details. 

Internet banking and standing order details 

You will need the following information if you use your internet account or if you set up standing order payments with your bank

  • Bank: National Westminster Bank plc
  • Address: Market Square, Dover
  • Bank Account number: 59272864
  • Sort code: 60-07-04
  • Reference: your business rates account number

Important information about late payment

The instalment date on your bill is the date by which your payment should have reached your business rates account, so you should make arrangements to make sure that the money arrives in time.

If you haven't spoken to us about a problem paying your bill, and you miss an instalment, we will ask you for payment. 

Please see the arrears and debt recovery pages for information on the procedures that we follow if your business rates is not paid on time.

Payment difficulties

If you have difficulty paying your business rates at any time, please contact us straight away. We are here to help, but once a summons has been issued the options are limited, and payment arrangements will include costs.

Contact Business Rates

Contact the business rates team

Phone: 01304 872199