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Retail discount

Retail, leisure and hospitality businesses can get 100% relief on their business rates bill for 2020-21. There is no rateable value limit on this relief and it will not be subject to state aid. 

The property must be occupied or closed temporarily due to the government’s advice on COVID-19. 

If you have more than one occupied business property you can get a retail discount on each one. 

Following guidance published by the government, we have identified businesses that qualify for the retail discount and are sending new business rates bills on Friday 27 March. If you get your bill by email, you will receive your new bill on 27 March. If you still receive your bill in the post, you will receive it shortly after 27 March. 

If you pay by Direct Debit on the 1st of each month and qualify for the retail discount, we will not collect a payment from you on 1 April. 

If you have not received a new bill by 10 April and think you should receive a retail discount, please contact the Business Rates Team.

Properties that will be considered for a retail discount

Properties that are being used for the sale of goods to visiting members of the public:

  • shops (like florists, bakers, butchers, grocers, greengrocers, jewellers, stationers, off licences, chemists, newsagents, hardware stores, supermarkets)
  • charity shops
  • opticians
  • Post Offices
  • furnishing shops or display rooms (like carpet shops, double glazing, garage doors)
  • car or caravan show rooms
  • second hand car lots
  • markets
  • petrol stations
  • garden centres
  • art galleries (where art is for sale or hire).

Properties that are being used to provide the following services to visiting members of the public:

  • hair and beauty services (like hairdressers, nail bars, beauty salons, tanning shops)
  • shoe repairs/ key cutting
  • travel agents
  • ticket offices (for example, for theatre)
  • dry cleaners
  • launderettes
  • PC, TV or domestic appliance repair
  • funeral directors
  • photo processing
  • tool hire
  • car hire
  • employment agencies
  • estate agents and letting shops
  • betting shops. 

Properties that are being used for the sale of food and/or drink to visiting members of the public:

  • restaurants
  • takeaways
  • sandwich shops
  • coffee shops
  • pubs
  • bars.

Properties that are being used as cinemas.

Properties that are being used as live music venues:

  • properties that are wholly or mainly used for the performance of live music for the purposes of entertaining an audience
  • properties can be a live music venue even if they are used for other activities, as long as those other activities are secondary to the performance of live music (for example, the sale of alcohol to audience members)
  • properties can still get a discount if they are used infrequently for other purposes.

Properties that are being used for the provision of sport, leisure and facilities to visiting members of the public (including for the viewing of such activities):

  • sports groups and clubs
  • museums and galleries
  • nightclubs
  • sport and leisure facilities
  • stately homes and historic houses
  • theatres
  • tourist attractions
  • gyms
  • wellness centres, spas and massage parlours
  • casinos, gambling clubs and bingo halls. 

Properties that are being used for the assembly of visiting members of the public:

  • public halls
  • clubhouses, clubs and institutions.

Properties used as hotels, guest and boarding premises and self-catering accommodation:

  • hotels, guest and boarding houses
  • holiday homes
  • caravan parks and sites. 

Properties that will not be considered for a retail discount

  • financial services (like banks, building societies, cash points, bureaux de change, short-term loan providers)
  • medical services (like vets, dentists, doctors, osteopaths, chiropractors)
  • professional services (like solicitors, accountants, insurance agents, financial advisers)
  • Post Office sorting offices.

These are not complete lists. If you’re unsure if your business is eligible for a retail discount, please contact us.

 

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