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Guidance for individuals

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How will the UK leaving the EU affect me? 

When the UK leaves the EU, there will be changes that affect you. The UK Government has published information to help individuals get ready for Brexit. The detailed information covers: 

  • Visiting Europe: Includes passports, driving and travel, EHIC cards, pets and mobile roaming fees
  • Buying things from Europe: Includes consumer rights, making payments and package holidays
  • Studying in the EU: Includes Erasmus+ and other options for higher education study abroad
  • Family law disputes in the EU: Includes divorce and disputes about parental responsibility or child maintenance

There is different guidance available for EU citizens in the UK and UK citizens in the EU.    

I'm an EU citizen, how do I get settled status?

Continue to live in the UK after it leaves the EU

If you are an EU citizen, you and your family members should apply to the EU Settlement Scheme to continue living in the UK. In the event of a no deal, the deadline for applications is 31 December 2020 but the UK Government recommends that you do so as soon as possible. The deadline is the 30 June 2021 if a deal is agreed. 

The EU Settlement Scheme allows you and your family members to get the immigration status you will need to continue to live, work and study in the UK. This status means you can continue to be eligible for:

  • public services, such as healthcare and schools
  • public funds and pensions
  • British citizenship, if you meet the requirements and want to apply

Find out more about the EU Settlement Scheme, including how and when you need to apply by visiting the GOV.UK pages: Apply to the EU Settlement Scheme (settled and pre-settled status)


If you have individual questions about your application, you can contact the EU Settlement Scheme Resolution Centre by calling 0300 123 7379 from inside the UK or +44 (0) 203 080 0010 from outside the UK.

You can get Assisted Digital support to use the EU Settlement Scheme online application form if you’re in the UK and do not have the appropriate access, skills or confidence to complete the form.

Dover is an assisted digital service location and a home visit service is also available in the district.  

Vulnerable Citizens

You can get support applying to the EU Settlement Scheme if you are a vulnerable citizen. The Home Office has launched a postcode checker tool to identify grant funded organisations in each area providing support. This identifies two locations in the Dover district (as at August 2019): 

Dover Big Local (on behalf of Migrant help) 
18 Charlton Centre, 2PS, High Street, Dover, CT16 1TT

Dover CAB (on behalf of Migrant help) 
Maison Dieu Gardens, Maison Dieu Road, Dover, CT16 1RW

Contact email:; Contact phone: 07483 090 710

Migrant Help provides a general service which includes face to face sessions. Call for appointments or drop in sessions available on Wednesday afternoons.

Citizens Advice

Citizens Advice also has a webpage for European citizens on staying in the UK after Brexit: 


UK Citizens in the EU

The GOV.UK pages: UK citizens in the EU provides guidance by either choosing a specific country or checking the guidance for all UK nationals living in the EU

In addition, the Government has published a police paper outlining the UK Government's action to protect the rights of UK nationals living in the EU: Citizens’ Rights - UK nationals in the EU. 


The NHS has provided information and guidance on preparing to leave the European Union:

The Department for health and Social Care has published information on healthcare for UK nationals living in the European Union (EU) or the European Free Trade Area (EFTA), if the UK leaves the EU without a deal: 

The Department for health and Social Care has also published information on healthcare for European Union (EU) or the European Free Trade Area (EFTA) nationals living in / visiting the UK, if the UK leaves the EU without a deal: 

Kent Resilience Forum

The Kent Resilience Forum has published information to help businesses and households 'Be Prepared' (not just for EU Exit). Documents include: 

Contingency planning for possible traffic disruption in Kent resulting from cross-Channel disruption and following Britain’s withdrawal from the European Union

Checklist to help households be prepared for emergencies that can affect the county with little or no notice.

The way in which a business plans for and responds to events such as fire, flooding, vandalism, loss of utilities, etc., will determine how quickly and to what level a business can recover and thrive. 

Local guidance for communities

In the event of a no-deal EU exit, the KRF expects some communities may experience disruption to local road networks. The KRF has been working with local authorities to anticipate and minimise any impact this may have and is encouraging residents to consider how they can build their own resilience by:

  • Developing household contingency plans and to put plans in place to ensure they are prepared in the event of an emergency or any likely disruption. 
  • Checking your local Borough / District council website and social media channels for localised advice and updates about local services.
  • Tuning in to local radio and social media channels for updates, guidance and safety messages / advice.

Journey planning

  • Check before your travel to ensure you can complete your journey.
  • Allow extra travel time and consider alternative routes to your destination in the event of a hold up.
  • If using public transport check for any changes to the service that could affect your journey.
  • Ensure you take extra food and water, and any prescription medication that may be needed, in the event that your journey is delayed.

Health and social care provision

The Kent Resilience Forum is working closely with health and social care providers as well as emergency services partners to plan for and mitigate a wide range of possible outcomes and impacts relating to disruption due to a no-deal EU exit.

Advice has been developed for situations that could affect the delivery of health care services in potentially isolated communities and the Kent and Medway Sustainability and Transformation Partnership (STP) has been preparing, planning and testing arrangements to ensure health services continue to run smoothly after the UK exits the EU. 

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You can sign up for email alerts about EU Exit on all GOV.UK pages


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