FI15712

Request

1. A list of all the different priority “bands” (or levels, or categories) in the council’s social housing register/waiting list, and the current criteria for inclusion in each band

2. The number of people currently in each priority band

3. The average time the people in each priority band have been on the social housing register/waiting list (regardless of whether they have changed priority band during that time)

4. The predicted/likely waiting time to secure social housing for anyone newly joining each priority band

The following question only applies to councils with responsibilities for carrying out housing repairs:

5. Please list all housing repair jobs concerning broken communal lifts since January 2023 – in each case, please state the location (individual tower block/housing development), whether the council classes the block/development in question as being accessible for disabled people, what the problem was, and how long it took for it to be fixed. Successive broken lifts at the same location should be listed separately.

Response

1. This information is available on the Council’s website at https://www.dover.gov.uk/Housing/Housing-for-Tenants/PDF/DDC-Allocations-Policy-v1.5a-2024.pdf.

2. As follows:

Band A – 115

Band B – 58

Band C – 894

Band D – 548

Band E – 31

3. As follows:

Band A – 1585 days

Band B – 1241 days

Band C – 1024 days

Band D – 1527 days

Band E – 716 days

4. The following information is based on applicants who have been housed: 

Band A – 979 days

Band B – 756 days

Band C – 786 days

Band D – 904 days

5. Please note all our domestic passenger lifts are located within Dover District Council sheltered schemes, apart from two passenger lifts at the Harold Street, Dover blocks.  All our sheltered schemes have disabled access.  The information held by the Council to answer your question, is set out below. 

Location

Date

Issue

Block 90-120 Harold Street, Dover

4 July 2024

Lift stuck on ground floor, rectified by contractor.

31 July 2024

Lift stuck on ground floor, technician visited, and fault rectified.

Sunny Corner, Dover (Sheltered Scheme)

21 July 2023

Internal leak, lift switched off, lift was left isolated.

17 August 2023

Lift not working, Oil replaced, lift reset

16 January 2024

Micro levelling system fault, electric fault resolved

17 January 2024

ZP switch fault, rectified

14 May 2024

Tripped control system, reset and left in working order

24 October 2024

Door Lock arm seized, cleaned, tested and lift left in service

Block 64-88 Harold Street, Dover

17 July 2024

Position lost at ground floor, doors open. Moved up on recall, switched to normal reset ground floor position restored, tested and monitored in service.

Eastry Court, Aylesham (Sheltered Scheme)

25 March 2023

Over Temp fault on the processor, reset, tested and lift in working order