FI15847

Request

1. What Case Management Software Systems are currently used by the Council for:

A: Planning, Land Charges, Building control
B: Regulatory Services (Licensing / Environmental Health / ASB / Trading Standards)

2. When does each contract expire ?

3. How much does each system cost annually?
4. Are you planning to go to market for a different Software System? If so, when?
5. How many users / licenses for each system do you have?
6. Who is the person responsible for your Software System? Please provide full name if possible.

Response

1. (A) IDOX Uniform and (B) IDOX Cloud

2. Uniform - March 2026 and Idox Cloud - July 2026

3. Uniform - £35,971 and Idox Cloud - £50,851

4. The Council does not hold this information.

5. Uniform - 60 Concurrent and Idox Cloud - 75 Users

6. Head of Technology and Resilience.