Request What significant IT issues did Dover Council experience following the cyber incident which took place in January 2024? What services were compromised as a result of the cyber-attack/issue of January 2024? Were any internal or external council documents and correspondence compromised or lost as a result of the cyber-attack/issue of January 2024, including any emails, letters and reports, and including those between staff and departments? If any internal and external council documents/correspondence were lost, which council department/s did they relate to? If any internal and external council documents/correspondence were lost, were these restored and recovered, or what percentage was restored and recovered, and on what date? If any internal and external council documents/correspondence were restored and recovered, which council department did the restored items relate to? On what date was the cyber attack/issue fully resolved? Response Some systems were taken offline as a precaution during investigations. Already planned works were accelerated as a result to bring services back on faster. No DDC service areas were compromised as a result. Third party Investigation did not find evidence of data exfiltration and no data was lost. Not applicable. Not applicable. Not applicable. 5 February 2024 (including third party investigation time). Back to top