FI15954
Request
I am writing to submit a Freedom of Information (FOI) request regarding the council’s use of Direct Payments, prepaid cards, cash, and voucher options across services provided to Residents, Service Users, and Staff.
Please note that we previously submitted a similar FOI request in 2023. However, in line with GDPR and our internal data protection policies, we are now reviewing and updating our records to ensure that all information held is current and accurate. Therefore, we would appreciate your response to this updated request.
If you can complete the attachment, please complete and return the table below to this email address instead.
This request pertains to (but is not limited to) the following service areas:
- · Direct Payments
- · Client Financial Affairs (where the Council acts as Corporate Appointee or Property & Affairs Deputy)
- · No Recourse to Public Funds
- · Finance – Petty Cash Cards
- · Care Agencies – In-house or External
- · Adult or Children’s Social Care – Emergency Cards
- · Household Support Payments
|
Section
|
Question
|
Response
|
|
PrePaid Card Info
|
Do you currently use a PrePaid card or other type of card provider? If so, what is the provider’s name?
|
|
|
PrePaid Card Info
|
What date does the current contract expire?
|
|
|
PrePaid Card Info
|
What is the name, E-Mail Address & phone number of the person and team that manages the Contract?
|
|
|
PrePaid Card Info
|
How much does each card cost?
|
|
|
PrePaid Card Info
|
How much do replacement cards cost?
|
|
|
PrePaid Card Info
|
What transaction costs are there and how much are they?
|
|
|
Client Bank Accounts
|
Do you manage individual bank accounts for your clients? If so, with whom?
|
|
|
Client Bank Accounts
|
Are these on a contract, and if so, what is the end date?
|
|
|
Direct Payment Managed Accounts
|
Does the Council use a third party to manage DP managed accounts? If so, who?
|
|
|
Direct Payment Managed Accounts
|
What services do they provide on behalf of the Council?
|
|
|
Direct Payment Managed Accounts
|
When does the contract end?
|
|
|
Direct Payment Managed Accounts
|
What is the name, email & phone number of the person/team managing the contract?
|
|
|
Direct Payment Managed Accounts
|
How much does each service cost?
|
|
|
Direct Payment Managed Accounts
|
What is the annual cost or upper limit to the Council?
|
|
|
Payroll Services
|
Does the Council offer payroll services for DP employers and employees?
|
|
|
Payroll Services
|
What is the name, email & contact number of the lead person/team?
|
|
|
Payroll Services
|
How many staff manage payroll?
|
|
|
Payroll Services
|
What is the annual cost to the Council for payroll staff?
|
|
|
Payroll Services
|
Cost Band (Select): £50k–£60k / £60k–£70k / £70k–£80k / £80k–£90k / Other
|
|
|
Outsourced Deputyship Services
|
Does the Council use a third party to manage Deputyship clients? If so, who?
|
|
|
Outsourced Deputyship Services
|
Does the Council use its own prepaid card provider to supply cards via outsourced partners?
|
|
| |
|
|
Dover District Council does not hold the information you are seeking. The relevant authority within our District is Kent County Council, who should be able to assist you and can be contacted at the following address: freedomofinformation@kent.gov.uk.
Response