Home > Housing > Housing Needs > Homelessness > If you are homeless or threatened with homelessness

If you are homeless or threatened with homelessness

 What we need to know

Your right to a review

Advice for private rented tenants

The duty to refer

Housing assistance referral form

 Complete our referral form »

  • A Triage Officer will contact you within 10 working days to discuss your situation.
  • If you are homeless today please call us on 01304 872265 and a Housing Options Officer will contact you. You will still need to complete the referral form.  

If you have a support worker they can complete the referral form on your behalf, if you prefer. Your Housing Options Officer will assess your circumstances and support needs and:

  • offer you tailored advice to help you to stay in your current home or
  • find alternative accommodation before you become homeless
  • Even if you are not homeless right now, contacting us as soon as possible means we can begin to help you.
  • Our referral form will you give an indication of whether or not we can help you.

FAQs about temporary accomodation

The Homelessness Reduction Act 2018