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Rough Sleepers

Some people sleep rough sleep on the streets or elsewhere outside as they do not have access to any temporary or permanent accommodation.

Rough sleeping exists as the most serious form of homelessness and if you are concerned about a person sleeping rough please contact us:


Porchlight is a Kent based charity helping vulnerable and homeless people to access housing and other support services.

If you are homeless, in temporary accommodation, sofa surfing, facing eviction or know anyone who is, please call the homelessness referral line, weekdays 10am - 12pm and 2pm - 4pm: 

Dover Outreach Centre

Helping homeless people find their way back to independence.

Offering a wide range of services: advice and signposting for benefits and accommodation, addiction rehabilitation, mental health therapy, CV writing, job search, family liaison, training for work.

The Dover Outreach Centre also runs the Winter Night Shelter.


Severe Weather Emergency Protocol  

During periods of extreme cold weather we operate a Severe Weather Emergency protocol which is triggered when the night time temperature is predicted to be zero degrees Celsius or below.

When the protocol is triggered, we will provide emergency accommodation for any person sleeping rough in the district to prevent unnecessary deaths during the cold snap.

Further Information