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Housing documents

Housing management

Tenancy strategy 2021-2026

A tenancy strategy is required by the Localism Act 2011 and provides a general overview of the approach the Council would like Registered Providers of Social Housing (Housing Associations) operating in the district to take when managing their housing stock.

Tenancy management policy

This policy explains the types of tenancies that the Council offers to Council tenants, how long they last, tenants' rights and responsibilities, and sets out our approach to tenancy management.

Tenant engagement strategy 2022-2027

This strategy sets out how the Council will engage, seek out, listen and act on the views of tenants and leaseholders in the performance, delivery, scrutiny and development of housing services.

Neighbourhood management policy

This policy sets out how the Council intendes to effectively manage Council housing estates, neighbourhoods and communal areas to create and sustain, safe and pleasant neighbourhoods for local communities, and the responsibilities of tenants.

Tenancy fraud policy

This policy covers what actions the Council will take to provent, detect and presecute suspected tenancy fraud. 

Housing services neighbour nuisance and Anti-social Behaviour policy

This policy explains how the Council will tackle and deal with neighbour nuisance and anti-social behaviour for tenants living in Council social housing properties.

Pets policy

This policy explains the Council's approach to pets in Council homes, the responsibilities of tenants who have pets, and the Council’s enforcement powers.

Rent setting and income recovery policy

This policy explains how the Council will manage income, debts and arrears.

Rechargeable works and services policy

This policy explains the Councils approach to raising and recovering costs associated with rechargeable work and services.

Mobility scooter policy

This policy sets out the Council's approach to managing the use, storage and charging of mobility scooters in residential properties, and the responsibilities of tenants who use mobility scooters.

Property services

Damp and mould policy

This policy sets out the Council's approach to managing and preventing damp and mould occurances in Council properties, our responsibilities and obligations and the responsibilities and obligations of tenants and leaseholders.

Housing options

Homelessness and rough sleeping strategy 2020 - 2024

This document is required by the Homelessness Act 2002 and the Government's Rough Sleeping Strategy 2018 and explains how services will be delivered in the future to tackle and relieve homelessness and rough sleeping in the Dover District. 

Housing allocation policy

This policy explains how the Council allocates social housing in the district.

 

Strategic Housing

Shared Ownership policy

This policy sets out how the Council manages the promotion, sales, resales and staircasing of Council-owned shared owbership properties.

First Homes policy

This policy sets out how the Council will oversee the administrative and governance of First Homes in the district.

 

 

Last updated: 9 January 2024