Crisis and Resilience Fund
Dover District Council has received funding from UK Government to support households within the Dover district who are experiencing a crisis and would otherwise struggle to buy food or pay essential utility bills or meet other essential living costs.
Crisis Payment - if you are experiencing an urgent crisis, Kent County Council (KCC) may be able to help through a Crisis Payment to help with immediate essential costs Crisis payment - Kent County Council.
Eligible support could include:
- Food bank and pantry vouchers
- Fuel Vouchers
- Support with transport
- Household furniture and essential appliances
- Housing-related costs
- Priority bills, debt advice and support
How to apply
Click here to apply
If you are unable to apply online, you can get help in person at your local Citizens Advice branch or call them on 01304 272499 and leave a message. An advisor will then call you back and support you to complete the application.
Eligibility
To be eligible for support, residents must:
- Be experiencing an urgent crisis due to an emergency, disaster, unforeseen circumstance, or pressing need that is significantly beyond normal financial pressures
- Be aged 16 or over
- Be a permanent resident of the Dover District
- Have savings of no more than £300 available that could help resolve the crisis
Evidence requirements
Each application is assessed individually. To determine your eligibility, you will be required to provide supporting evidence, which will include:
- Proof of identity
- Bank statements covering the last three months
- Evidence of income or benefits
- Proof of address
We will be unable to progress your application until all required supporting evidence has been provided.
Resilience Support
As part of the Crisis and Resilience Fund, residents may also be supported to improve their longer-term financial resilience. This may include:
- Budgeting advice
- Debt advice and support
- Benefits advice
- Energy support and guidance
- Signposting to local support services
- Assistance from Citizens Advice and other community partners
Housing payments
If you are in need of support with housing costs, such as a rent deposit, rent in advance, or other housing-related payments, please visit Crisis Resilience Fund - housing payments - Dover District Council.
Heating Oil Support
Heating Oil Support
There may be support for households in the Dover district for those who rely on heating oil to keep their home warm.
Contact us to see if you are eligible to apply for the fund by completing the heating oil support form or calling Customer Services on 01304 821199 and request a call back for assistance.