FI16702

Request

  1. What Financial and HR Enterprise Resource Planning (ERP) system or systems are currently used by your authority?
  2. For each ERP system identified, what are the contract start and contract end dates, including any extension options where known?
  3. Was the implementation of the ERP system undertaken directly with the software supplier, or through a third‑party implementation partner?
  4. If an implementation partner was used, please provide the name of the partner organisation.
  5. How does your authority collect payments from individuals, for example council tax, business rates, fines, rents, waste services, licensing, or similar charges?
  6. What payment platform or system is currently used to facilitate these payments?
  7. How was the payment platform procured, for example via a public sector framework, open tender, or direct award?
  8. What are the contract start and contract end dates for the payment platform, including any extension options where known?

Response

  1. The financial ERP is TechnologyOne (One Council SaaS). HR does not have an ERP and therefore the responses below are in relation to the financial ERP only. 
  2. 25/04/23 to 24/04/26 with option to extend for a further 12 months. 
  3. Directly with the software supplier 
  4. Not applicable. 
  5. Mixed – online (website), telephone (automated), Direct Debit, Post Office, Internet Banking 
  6. TechnologyOne/Windcave 
  7. Crown Commercial Services Framework 
  8. 25/04/23 to 24/04/26 with option to extend for a further 12 months.