FI17198

Request

Under the Freedom of Information Act 2000, please provide the following about your printing/multifunction-device (MFD) provision. Please answer for each category: a) Photocopiers/MFDs, b) Desktop printers, c) Print room / reprographics. 

Contract & supplier

1. Are you in contract for a managed print service? Is it fully outsourced?

2. Who is the incumbent supplier for each category above?

3. What is the manufacturer/brand of the devices (if different to Q2)?

4. What is the contract start date and end date for each, and what extension options remain?

5. How was it procured — direct award or mini-competition? If via a framework, which one (e.g. CCS RM6174, KCS, ESPO, YPO, NHS Supply Chain, NOE CPC, LPP)? 

Scale & spend

6. How many MFDs and how many printers do you have?

7. What is the annual spend on the managed print service (lease, cost-per-click, consumables, service)?

8. What are your annual print volumes (mono and colour)?

9. How many sites/locations does the contract cover? 

Software & capability

10. What print-management software do you use (e.g. PaperCut, Equitrac, uniFLOW, YSoft SafeQ)?

11. Do you have secure/follow-me print and mobile print capability?

12. What device/fleet remote-monitoring software do you use? 

Renewal & ownership

13. Any planned procurement to replace or re-tender print/MFDs in the next 24 months? If so, when and via which framework?

14. What is the job title/role of the person responsible for the print estate, and the generic team contact for print procurement?

Response

Contract & supplier

1. Yes, in contract.

2. Canon.

3. Canon.

4. 28/02/2023 - 27/02/2027 (one year extension available).

5. CCS RM6174 

Scale & spend

6. 11 (Desktop/Floorstanding MFDs), one colour printer, one mono printer and a wide format printer.

7. £23,417.44

8. Print room = Mono 43,200, Colour 522,976

9. Four. 

Software & capability

10. Uniflow Online.

11. Yes.

12. Managed by provider. 

Renewal & ownership

13. No.

14. Creative Services Manager and Technology & Security Manager - procurement@dover.gov.uk